Tilburg, Netherlands
Heuvelstraat 30A
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
this is last time I ordered phone from belsimple. Even though I told you I wanted to keep my current number, your colleague forgot to put it in the system. I accidentally called T-Mobile to find out if my contract was correct or not. Suddenly, T-Mobile said that your number had not been transferred. I called your company again. I stayed behind the line for more than 25 minutes. One of your colleagues named Rumi promised me your problem. It will be solved and also your mobile phone will be sent on the same day. The next day, I called your company again. After 23 minutes behind the line, I realized that not only was my mobile phone not sent, but also that a new contract had not been signed. Hold to solve the problem, the connection was disconnected, they did not call again. Finally, the last thing they did was cancel your order and order again. I will never use your service again I will tell all my friends the lack of skill of your employees as well as your amateur support.
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Fantastic online purcahse! Received in less than 24 hours!
Rasist company, even i buy 2 mobile phone from Belsimple... When i decided to make an abonament for a tablet, they totally ignore my request. I'am from Romania, but i work and pay my taxes in Nederland. I'am registered to the municipality and i give to them a copy of my passport. What they want more from me?!
Bought 2 phones and had to return one of them (double xmas present). My experience: - very fast shipment - clear communication - simple and quick return - quick refund of the money for returned phone without any fuss I recommend this shop without hesitation!
Made a mistake with an online order for a phone and contract. They were able to help me correct my mistake on the spot and we're friendly and efficient. Excellent service!
Deli
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