Tillsonburg, Canada
200 Broadway St UNIT 62
N/A
+1 5196889634
Wheelchair-accessible entrance
Horrific company. I needed to port over a few lines, it took 2 weeks and it is still not done. When I did it with Rogers, I could do it myself and it took 2 minutes. How could one provider be so far behind the times? Nothing against the store in the mall, Telus is just the worst company to deal with and it is a business contract... I have 20 cell phones but they can'tfigure it out. I don't have a rep, just call the help line and they will try to get you to the right department if they don't hang up on you 5 times.
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I have been dealing with Telus through the store in Tillsonburg for several years. I have purchased products, asked an abundance of questions and received great ideas. This store has not only NEVER left me unsatisfied but has given me products that have done even more than I expected. They have answered my questions clearly and best of all, have ensured that I understood their answers. I can't think nor want to consider another place to go to continue with my cellular needs. 5 stars...obviously.
Mike is a seven star service representative.
Great customer service Nicole was amazing and friendly I would recommend them anytime.
They are terrible. Don't want to help. Make you feel like you interrupted their day with your questions. Asked them to add a family member to account and were literally told to call a number. WE WERE STANDING RIGHT THERE! Finally did it but with attitude. Go to St. Thomas or London instead they are a lot more knowledgeable and willing to help!
Best customer service I ever got. Keep it up!
Deli
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