Sapulpa, United States
220 E Bryan Ave
N/A
+1 9182244087
Wheelchair-accessible car parkWheelchair-accessible entranceDoes not have assistive hearing loop
My daughter took my 2015 Jeep Cherokee Trailhawk (53,000 miles on the odometer) in to get the windows tinted. She wanted to surprise me for my birthday. Rita started it and pulled it around back and parked it. 2 hours after dropping off my Jeep they called my daughter and told her that when she went to pull my Jeep into the shop, the push to start button got stuck and it would not turn off. Her husband had to disconnect the battery to get it to turn off. My daughter had to call me to tell me what had happened and came to pick me up. Ruined the surprise! I was able to tap on the push to start button a few times and get my finger nail in the crack to pull it out a bit and it finally started back up. I noticed the emergency button was also pressed down. So I drove it to my Jeep Dealership, cost me 400.00 and I was without my Jeep for 8 days. I called to discuss this with Rita and she said that she had noticed that the button had, had problems before. I said no it has never had any problems ever. This car only has 53,000 miles on it and it was in her possession at the time it got broken. So I asked her if she had an insurance company that I can talk to about the matter and she told me that she does have insurance but she does not need to tell me the name of the insurance company. I then said that I will be in contact with the Better Business Bureau since she is not willing to tell me. She said she don’t care about them! I asked the mechanic what it looked like had happened, he said it was a broken spring. You don’t have to push down very hard to start it, so how it was pushed in and stuck, sounds like they pushed it in too hard. I also asked if they have seen a lot of problems with the push to start and he said no. They had to order the part and it took 8 days to get my vehicle back. Very rude and unprofessional people. We had used Rita before on my daughters car and she did a good job. But she does not want to take responsibility when she breaks something.
like
Great work and friendly folks!
Super great people to deal with and there work is definitely worth the price. Will be taking all my vehicles thru Rita’s tinting in the future.
Rita and crew did a great job. Dropped my car of at 9:00. Was given four options of tint to choose from, handed her my keys and left. I received a text a few hours later indicating my car was ready. Picked up my vehicle and the tint job is perfect. Recommend!
Super great job on all my rides. From my Chevy 1500 to my Ford F650s. Flawless! I wouldn't go anywhere else. Cheers to Sapulpa!
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