Toledo, United States
4640 W Alexis Rd
N/A
+1 4197406147
Toilets
Wheelchair-accessible toilet
I went there after a terrible experience at another ENT, and they were so helpful, attentive, and knowledgeable!!! Would definitely recommend!!
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The office was quick in getting my daughter scheduled however, the day before her doctor appointment they called and said they needed to cancel the appointment and reschedule as they “were unable to accommodate”....they rescheduled the next week with one of their NPs rather than Physicians who right away recommended tubes after looking at her for less than 5 minutes and without a hearing test. Staff was rude and unprofessional. The NP wanted us to follow up again with her...still no appointment with a Physician. After that appointment, I took my daughter to another ENT office and had a hearing test and saw a Physician who strongly disagreed that she needs tubes.
Dr. Toma is a great Doctor one of the best around! The staff is very nice and caring.
ENT's and CNP's here are quality. They have good patient manners and are amazing with children. They never mind my son's questions. They are timely in filling out required paperwork. Sometimes the office on Woodley tends to run behind as its busier, But office in Oregon runs more on time. Dr.Toma did 2 sets of tubes and tonsils/adenoids removal. There were no complications and he was professional.
Can’t say I would recommend. Dr. Toma is great, his staff not so much. Had sinus surgery on Friday in his office (it’s now Monday). I was told to call if there are any concerns. By Sunday I had what increasing felt like a sinus infection. Call the after hours number multiple times, nobody answered. I called the office phone today 6x. From 11:50-1:15 their phones were going to a recording saying closed for lunch. I finally get ahold of someone at 1:20 who puts me to someone’s voicemail who will call me back “right away”. I had SURGERY in their office Friday. It’s 5:55pm Monday, nobody has called back. Since my first appointment the two ladies at the front desk have been rude and unprofessional. Constantly gabbing about their personal life drama. You are an inconvenience to them by interrupting their conversation. It’s sad because Dr. Toma really seems like a great doctor, but if you cannot get ahold of him in an urgent situation and the office staff sucks, what good does that do his patients?
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