Toledo, United States
1651 W Alexis Rd
N/A
+1 4194766616
I visited here after an car accident put my daily driver out off commission. The insurance company covered most of the charges. My only suggestion would be to let the customer pick out there rental beforehand if possible and to allow them to swap it out. The car I was given was a newer luxury vehicle but it didn’t have great tires for the season, the tires were bad in all the snow we received. Other than that service was excellent , with a bit of a wait but during winter I suspect a lot of people are there because of accidents. It still would be nice to have you approve the car before they just hand you the keys. Other than that make sure you really take care to voice your opinion on your rental before accepting.
like
The car was clean and comfortable. The staff was professional and helpful. Checking in took maybe 10 min and I was on the road. And returning the vehicle took about 5 min. I will continue to use Enterprise for all future trips.
Did not like paying 200 deposit on top of my rental car price using my credit card not a debit card. I will not return when other rental car companies do not hold a deposit when you use a credit card. I also did not like the extras for roadside assistance per day or if car broken into per day. If you don’t select it then you have to use your personal insurance for roadside, towing and car repair for tires etc. At this rate, you might as well drive your own vehicle and stop renting. Such a shame that things are not progressing in a good way with this company.
The best car rental. Very helpful, efficient.
Easy to work with and you can tell that they care about their customers
Deli
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