Toledo, United States
3011 Council St
$$$
+1 4193294789
N/A
The place is an absolute wreck. First we rent a unit online and drive up there to find out there is a lock on the unit already. We call and a lady comes to look and then realizes it has a lock which was stated on the phone and tells us to follow her to the office. After about 10 minutes she switches the unit and sends us back over, only to find this unit has a lock on it as well. We drive back to the office and restart the whole unit setup and she gives us a unit on the fourth floor of their building. They told us there would be a lock inside the storage as the online uhaul website for them says they give free locks for certain units that are rented now and not reserved. They make us pay for a lock and say “we don’t just give those out”. Overall the communication is horrid and very unprofessional. I would suggest going anywhere else even if means driving out of your way because either way your time is gonna be wasted.
like
My experience was very professional and comforting. Knowing that everyone was practicing safe distancing, they where very knowledgeable of there positions. Nice & Clean atmosphere I would definitely suggest people choosing this location now and in the future.
I had a good experience with the truck. It was a little dirty when I got it, but that was ok. 700 miles later the truck was sent to Uhaul. Then they sent a letter to collection saying I had a 2,246.00 balance for overtime. It's a good thing I kept the paperwork. They screwed up a good experience.
Tracy the GM has been outstanding to work with
Awesome people. They were very helpful. I would reccomend them to anyone.
The GM Tracy and his employees Javon and Daron went above and beyond to help us make our move a smooth process. Would recommend this location.
No one answers the phone when you call. Corporate can't help.either they don't have access to the info. Even the center that schedules for that specific office can't locate the your storage unit
Deli
The best companies in the category 'Deli'