Toledo, United States
855 E Broadway St
$$$
+1 4196971677
N/A
Definitely disappointed in U-Haul. Got a truck to move when I got to my destination the truck wouldn’t start back up. My neighbor who is a mechanic tried jumping it and it wouldn’t jump; he believes it was the starter. Called U-Haul and The associate asked me “if I had turned the key all the way...?” He then proceeded to tell me that nothing should be wrong with the truck as it had just been serviced. He then gave me the number to cooperate so I could get this thing out of my yard and the NEVER came. They didn’t come till the next day late afternoon. This could have been a very dangerous situation for me if it wasn’t for my neighbors as me and my boyfriends phone were dying and would have been stranded till that next day. To top it off they aren’t even planning on giving me a refund. I’m calling corporate tomorrow but U-Haul is so difficult to get ahold of I doubt I will be reimbursed for anything, including being a storage space for their truck for a day \u200d️. Not a good company I will never use them again.
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Rented me a truck that I couldn't see out of the windshield! I had to immediately stop at a truck stop and clean my windows. Last visit I reserved a 20' truck, and they didn't have one... I had to take a 26' truck... And then they double charged me for a padlock!
Service was mediocre and staff spent a lot of time on their phones. I know they use their phones for the U-Haul apps, but it was painfully obvious it was personal use. Also the fact that staff wasn't wearing masks during a pandemic was a cause for concern.
Friendly,respectful service. Truck was clean and ran very good.
I have to walk inside to the office. The place is clean and I've not seen any bugs. Great prices for trucks and storage units.
Very helpful and responsive staff when we were having equipment difficulty
Highly recommend this location. The guys over there were great from start to finish. Thank you!
It's U-Haul they have what you need everybody knows it's going to get the decently priced and it's clean
Deli
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