Tomahawk, United States
108 W Mohawk Dr
N/A
+1 7154535210
We stayed here as a ATV club. When we returned from a day of riding got in our room ready to shower and get cleaned up but had absolutely NO towels in our room. They came in to do an overnight stay pick up and took the towels we had hanging up out of our room along with all others. When we went to the desk to request towels the staff was outside "on break" for a very extended time with "friends" and when the staff did come back inside was told that they were working on getting towels done and had many other excuses. We were told it would be another 90 mins for the dryer to be finished. We waited in the lobby with other club members for around 2 hours and still had no towels ready. Club members in the pool didn't even have any pool towels available but when asked to get pool towels there were more excuses that they are in the dryer. This staff member was very snippy with us asking for towels and got even more upset when I asked when the manager would be in. I spoke with the manager during check out and was told that they would not be able to provide any discounts with out authorization from upper management. I have been in contact with the manager and other staff stating that they would be returning my call to resolve this issue. Every time I call to inquire the manager isn't in and have been told multiple times that the owner will be contacting me. I have yet to hear a response and it has been almost 2 months ago. SO FRUSTRATING
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This absolutely a pet friendly hotel. We were able to bring our puggle, frodo before he passed away. Its convenient for people who have a pet. Our room was just near exit area which accessible for us whenever frodo wants to go out. They have nearby space outside for our pet where we can walk them.
Rooms are getting dated, time for reinvestment. Staff is friendly and helpful.
The staff was very accommodating for the guests. Having the bagged breakfasts was different but understandable under the circumstances. Been staying there for the fall ride a few years now and they always are friendly and take care of your needs.
The front desk were helpful. The cleaning person didn't speak English and managed to remove food from my room when I had not checked out. I was not happy.
Can hear your neighbors easily as well as every person in the hall. Hair bits still in bathroom. Room smells like cigarettes.
I stayed here for a week for work. I read the reviews about the beds being hard and man they are terrible. You literally feel as though you are sleeping on the floor. Very outdated flooring and stained. Walls are paper thin and you will hear your neighbors toileting activities. For the rates they charge the owners are not putting back into this hotel.
Blankets smelled moldy and bathroom faucet was leaking
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