Tomigusuku, Japan
Onaga, 457-3
N/A
+81989962691
Very Very bad services, we already reach on time but they haven’t any seat of the shuttle bus for us!!!!!Even though we need to get on the plane on 12:30, they just said wait another shuttle after 30mins!!!! What the Fxxking services, I need call taxi by myself!!! This is the first time I need to paid for returns!! Another shuttle car will be arranged if rent in others shop such as sky / abc shop!!!!! No more next time!
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1 - In our email confirmation they had stated someone will be at Naha airport waiting for us to drive us to pick up the rental, we waited in the area and no one was around, then had to make a call to the office before someone came to pick us up. 2- pretty straight forward with the picking up process at the office, Was told when we return the car they would be dropping us off at the nearest station to our hotel. Was not done, dropped us off at the furthest train station to our hotel. 3- when returning the car there was damage to one of the hubcaps, and that damage was already documented when we picked up the car and they had said we damaged it and it was on a different wheel, Pretty much because we did not speak Japanese I was left to pay for it and it cost an additional 68 dollars USD. Cause I was not able to argue it. I bet that hubcap would never be replaced since it was only scratched. 4- in my opinion because we did not speak the language I felt we were taken advantage of, and also when the driver pulled up to the train station I was put in a situation that I had to get out and manage on my own because other local ppl were in the van waiting impatiently and spoke in Japanese and kinda gave us the look to get the hell out of the van. And the driver was not very helpful because he kept saying train to airport and we were not going to the airport. I would give this place. -3star if I could. Savage!
Nice car nice service
Good service
Hi Sir/ Madam, sorry, may i get your email address, as we found some problems of our booking and would like to clarify, many thanks!
Good service, Car in good condition.
Perfect!
Good service!
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