Toms River, United States
1201 Hooper Ave
N/A
+17325043351
Great store and a friendly and helpful staff. the service was as one would expect quick, fair and overall just perfect. Went in with my broken phone and they immediately offered me help and told me my options. The store itself is neat as well. It's also worth just to go in there and have a look at the products or get some information about your next purchase. Great place and great people! keep up the good work! a happy customer
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I first went to the Apple store in Freehold Mall yesterday afternoon and they were unable to help me until next week with an appointment. My friend told me about Simply Mac in Ocean County Mall so I drove down to the store. My laptop battery was expanding I needed to get it out and changed. I walked in and two very helpful sales associates helped me right away! I was able to use my Mac again last night. I like the store very much and the staff are very helpful
I am from France and my phone was not working in America. My phone had a warranty on it, and I saw this store in the mall. My phone had to be mailed in to be repaired. Within a couple days, they called me and had my new phone at the store!!!! I did not know how to set it up, but the helpful service boy helped me with my data backup and restore. I really recommend this store, as they are culturally diverse, and helpful and PATIENT!! I have used Google Translate for this review, sorry for mistakes.
This store is very helpful. You are immediately greeted by friendly associates, and the knowledge they possess is awesome! They helped me fix my iPhone that same day, and also helped my sister chose the right mac for her studies. They're very friendly. I would recommend.
I had a problem with my Iphone so I then brought it to the simply mac store. They took my phone on Sunday September 13 and told me that my phone would be sent out tomorrow for one day shipping. My phone did not reach apple in till Thursday September 17. It is now Tuesday September 22 and I still have yet gotten my Iphone back. Again they told me that my phone would only be gone for a couple of days, NOT a week and a half. I recommend that you take the trip to freehold because these people don't know what they are talking about. Save your self the time and frustration.
Three employees working, one other customer in the store and i have been sitting here waiting to be acknowledged for the first time for 35 minutes
So I didnt have to drive to freehold. I brought my iphone 5s to simply mac to replace. I brought it in 2 months ago and they jerked me around for the whole 2 months. After 2 months they told me they need proof of purchase. Dont ever use that store !!!!!!!!!. drive to the apple store if you need anything.
Quick service and very professional.
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