Tonawanda, United States
1202 Niagara Falls Blvd
N/A
+1 7168337766
Toilets
Wheelchair-accessible toilet
Sadly, the ability to provide and execute reliable business remains to be seen. The phone service is not effective. Nobody can process an order or call you back w info. System lines do not seem reliable ever. A week later and still no follow up. Besides a vry precise and excellent exam , the conclusion on the product remains a mystery. Cost was not reasonable and details of helpful knowledge is at a loss . It's a long road to achieving the basics for Sterlings missing vision incomplete ' care ' .
like
I had a Saturday appointment which really helped me out. They were very nice and very helpful. Upon arriving we were greeted immediately with a warm smile and inviting demeanor. The receptionist gave me a form to fill out. Once done she invited us to look at the frames we would be using. All the frames were color coded and made it easy to see which ones insurance covered. Then before we even had a chance to pick , the doctor called us. The appointment was for my ten year old son. The doctor was very friendly and patient with my son. The doctor then gave my son eye tests and we were on our way! We chose the frames. They told us to come in anytime if we needed adjustments on frames. My son needs them adjusted now because he stepped on them. We are going there now to get that done. Overall our experience was very good. I would recommend this place to everyone! Very pleased with prices, the service and the cleanliness of this sight. Ty Sterling Optical for our glasses. I ended up getting a pair and so did my daughter who is 24.
If I could give this place a 10 star I would. The staff is so helpful and genuinely go above and beyond. From the moment we were to the end they were phenomenal. The doctor was great.. Marzia took her time to teach us how to put the contacts with such patience. Thank you to all the staff here for making our experience amazing. I
I'm happy you guys are here
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