Toronto, Canada
120 Adelaide St W r26
N/A
+1 4163683267
DeliveryIn-store pick-upIn-store shopping
Repair services
Mani Jewellers has been, hands down, one of the best retail experiences I've ever had. It began when I used the live chat feature of their website to inquire about a Mido watch: not only was there a real person on the other end of the chat window, but Kate was responsive and deeply knowledgeable about the product lines they carry. I'm a huge watch aficionado and Kate answered a half dozen questions and then captured our conversation automatically in an email to another employee, Mark, for follow-up information. Mark was polite, knowledgeable, and deployed appropriate personal anecdotes in our communications. A few weeks later, I placed my order at 5am. I kid you not, I am wearing my beautiful new watch 35 hours later. Mark went above and beyond for me, and truly, this was a notably exceptional experience from beginning to end. Price-wise, Mani isn't just competitive: this watch was the same price as if I'd ordered it through a credible online store. On top of that, I know if there are warranty problems, or I wish to order additional gear (the steel bracelet might be in the cards in future), I'll have the opportunity to deal with them again, and I simply know what an amazing experience that will be. Thank you all so much; when the pandemic abates, this traveller's dive watch will be my loyal companion on my journeys.
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Wonderful Service from the Mani family team. Both Mark and Sean are superb to deal with. During these difficult times they are still available to services your jewelry and watch needs. I would not have been happier with my watch purchase. Highly recommended and their pricing is very competitive.
I am working with Mark Mani who is special ordering me a MIDO watch which is not available for sale here in the US. Mark is very intelligent and so customer friendly. I emailed a bunch of Canadian jewelry shops asking if they could obtain this watch for me which is sold exclusively in Canada. None responded except Mark who immediately answered that he would be happy to help. He researched the item at night even though he was done working for the day and ordered it within 12 hours of “meeting me” and obtaining my 50% deposit. Mark couldn’t have been nicer to me and I cannot thank him enough. He worked with me even though he didn’t know me and I’m in a different country. What a great shop. Wish it was in the states. My watch will arrive in 3 weeks. Thank you very, very much Mark for helping me. Mani Jewelers is phenomenal. I’m 69 and have purchased many items in my life obviously. I can honestly say that Mark took more of an interest in helping me, a stranger, than anyone I think I have ever bought something from, including cars. Thank you again Mark.
Mani Jewellers is a brilliant store that provides an amazing service. Whether your are in need of a new watch, watch repairs, jewellery or custom orders don’t hesitate to ask Mark and his team. Their service is unrivaled. By far the best jewellery and horlogerie shop in Toronto. Great website and in person experience!
Thanks to Mani Jewellers I was able to fix my Breitling. Their customer service is second to none. They create a family friendly experience and educate me on all things watches so I can feel confident in trusting their work. The result is trustworthy, excellent care, and amazing results.
Deli
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