Toronto, Canada
6 Belsize Dr
N/A
+1 6477488188
Kerbside pickupDeliveryIn-store pick-up
PLEASE PLEASE avoid this store, my package was delivered on Monday I came to pick it up Wednesday they claim package is not there, their are treating me extremely rude and unprofessional they asked me to call back later for an update, when I call no one answer, I commute again for an hour to their location, again they don’t even look for my package, I called UPS they called them and a miracle happens! My package is there and now they want me to pay 20 cash or they don’t give it to me??? Those are my eye glasses I have no choice but pay. I am definitely complaining with UPS
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We will never use this location as a pick up for any of our orders no matter they type of order. We ordered steaks from WagJag. When I went to pick them up they were completely defrosted!!! Hardly even the temperature of a fridge never mind a freezer. The guy blamed me for this which clearly has nothing to do with me. He even pulled out another box of meat that belonged to someone else and handled the unwrapped meat with bare hands! Luckily WagJag refunded our 70 as I refused to take the box of defrosted meat. WagJag also advised us that this location will no longer be a pick up location. DO NOT TRUST THIS STORE!!!
After the old owners had left this UPS, it just went downhill from there. The new owners (mother and son?) are ignorant and over charge on everything (single use of tape)!
Don’t use this store. The guy who works there is rude and has 0 sense of customer service. Going to be filing a report with ups Canada on this.
Deli
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