Toronto, Canada
1000 Queen St W
N/A
+14165316600
High end place to treat yourself to sophisticated watch and cycling souvenirs.
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Great customer experience and service! Gocke, the Store Manager, was amazing in facilitating my wife's birthday present surprise! She had presecco waiting for us, so we had a great time choosing her watch. We liked it so much I ended up getting one too!
Great location in a trendy neighbourhood. Great watches, and leather goods.
This is a great store with great service! When I can’t make it in I can in and order something I want and it is usually at my door within a day or two. The quality of their good are really high and they have a phenomenal mix of goods. I recommend you check it out.
I was really excited to have found a money with a slot to put your cards. I picked it up for boyfriend (black) but he doesn’t like black and went back for a tan coloured one. They didn’t have a new one so they ordered him a “new” one. Went in today and wanted to return it since the 30 days was approaching and haven’t heard from them regarding the status of the clip. When I went in I informed them I am returning it since the clip has not arrived. They told me that they called and left a message yesterday ( but my boyfriend never received it). I did a quick exchanges and thought “great”. When he gets home he inspects it and asked me if there’s a ripe on the magnet. I’m wondering why would he ask that. I looked closely at it and realized it’s damaged and there’s a ripe. He tells me it’s the exact same one as the one he saw in the store. Same damaged area. When I called they said that it couldn’t be the same one since it’s brand new. How can it be brand new if it’s damaged? I’m extemely disappointmented and expected better from a company that is considered to have premium leather. Would not trust them again.
Overall, I would say that Toronto doesn't deserve its reputation for attitude, but this Shinola location is a disappointing exception. I have tried to make a purchase here twice--first, a handbag, and next, a backpack. Both times, in the midst of starting the transaction, I have been abandoned and ignored when a younger, more beautiful person walked into the store. Never mind that in both cases, I was the more likely and valuable sale! My advice is to steer clear, in case you don't pass the "cool" test of this pretentious place.
Shinola watches are awesome. Everyone who sees me wearing it comments on styling. I just bought my second one. Thanks to Gokce and the team at Shinola Toronto.... you guys were really so helpful. I am sure I will be back soon.
Beautiful sketchbooks with custom embossing .... Didn’t try the other stuff Dude was cool
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