Torrance, United States
2785 CA-1 #103
N/A
Shopped on their online store. Very fast shipping (shipped the same day!) and the item was very well packaged and arrived with no damage. Will be doing business with them again!
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At first I was unsure about their no-cancellation pre-order policy, but I ended up receiving my items on-time and in perfect condition. I was surprised because the prices of the figures I bought from Connexe Toys is much lower than any other place I've seen. The customer service is great as well; they'll email you frequently about the status of your order and will let you know if any shipments get delayed. Thank you Connexe toys for the low-price, high-quality figures. A 10/10 experience.
The customer service with this site is very good. They kept in touch to alert me about delays to my product and also answered questions when I had them. Definitely one I can see myself ordering from again in the future.
I give this 2 stars. 1 because I actually received the products I ordered, and 2 because they were in good condition when they arrived. Oh, they arrived whenever the hell they wanted to send them. Each product I ordered was delayed months. I just received the last products I ordered from this place today and they were supposed to be shipped out in October and it's now April. Funny enough I thought I was ordering products you couldn't buy at other places like Amazon. Foolish me and funny enough, Amazon had these products at the time they were supposed to be released. Also, I thought I was getting a decent price but again... Amazon had much better prices. In conclusion, I will never be buying anything from this place or any place like it. I'll just wait for anything I want to show up on Amazon or Ebay.
I preordered a nendoroid and it came packaged in perfect condition! I was pleasantly surprised with how communicative their customer service was. They updated me on all the COVID-19 delays, which wasn't a problem for me in the first place but I still thought it was very attentive of them to do so. The shipping was extremely fast as well! This was my first purchase from here but I will definitely be coming back for more figurines in the future :)
Will definitely shop here again! Fantastic prices on some things I was having a hard time finding elsewhere, and they shipped it promptly. Came in great condition Glad I found this place!
I recently received the second order I have placed with Connexe, so I should have written a review a while ago. My first order was several months back and was taking a long time to reach me. I contacted Connexe and told them the tracking had not updated in a week. Brian looked into it, and responded immediately, letting me know that the shipping company lost my package. Within 24 hours, he had already shipped out a replacement order. The customer service is far superior than any other company I have dealt with for anime merch, and that is very important to me. Their selection is excellent, and they have some things I cannot find on the bigger sites. I highly recommend Connexe; you will not be sorry. I will definitely be shopping with them often.
So happy with my first order from here! I ordered a figma, and it arrived very quickly and was packaged incredibly well. I think this will be my new go to hobby shop, can't wait to order from here again!
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