Torrington, United States
685 Main St
N/A
+18608665020
Okay service. Not much explaining is done by staff according to payment plans. I found that the payment plan worked well, but quality of furniture was poor. I bought a couch and the springs popped. I was surprised because it is from Ashley furniture. Our bedroom set came with two broken drawers. I did not receive the new ones until I was finished with my payment. Once I received the new drawers they were broken too. It took 8 months for them to send me more faulty drawers. Over all, not a great experience and I was a costumer for 3 years
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Excellent service, excellent staff, excellent quality! Rich, his store, and his staff are great! We could go somewhere else, but why would you when you get outstanding personal care? If you don't see what you want, ask! They can look into things and order exactly what your looking for! Excellent service all around! Thanks Rich and Jacob!!!!
Rich and his staff are very friendly! Was so much better than dealing with the giant box stores. The same as cash option allowed me to get something in my home that day and I was able to pay it off at a great price in 90 days! I was pleasantly surprised by the fact I can pay cash for furniture at a better price than the Ashley store. All I had to do was ask. They ordered what I wanted and delivered it the day it came in. I only wish was still in the area so that I could purchase more. Thanks to the whole staff for a great experience!
I never write reviews, but I was so happy with Premier Rental I had to share it. I ordered a new bed for my daughter; ivory color, drawers, and great quality. The ordering process was a breeze and the guys who came to set it up were so nice and put it together quickly with no problems.The store manager, Jessie was also very friendly, helpful, and went above and beyond to make sure the bed was ordered, shipped, and put together in time to surprise my daughter with her brand new room! She loves the bed and I love the service. I would definitely recommend Premier Rental for any of your furniture or electronic needs.
I had a surprisingly pleasant experience at Premier Rentals. I used Rent a Center awhile ago and had a horrible experiance. I vowed never to rent-to-own again. A situation presented itself that gave me little option. Thank God for Jessie Santiago, the manager at Premier. He got me the perfect furniture at a very doable price. He never pushed me to spend beyond my means and seems genuinely concerned with my happiness and well being. He even reiterated the price and policy multiple times to make sure I knew what I gad to do to keep the price where we agreed. He has been great to deal with throughout this entire process and is a pleasure to talk with every time I make a payment. He is truly good people.
The guys there are patient with their customers and always working out the best agreement. Rich is awesome!!
These two guys are great! Thank you Rich & Jesse for your excellent customer service and your excellent products! Keep up the great work. They are always friendly & understanding. They are the go too guys in Torrington for your rental & purchasing needs, you two rock!!! THANK YOU
Dan and Jacob are beasts! It was a huge process getting my king size mattress in my house due to a tiny hallway but these awesome gentleman did not give up! I commend these men! They are truly professional!
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