Tortosa, Spain
Plaça Alfons XII, 11,
N/A
+34977440089
I bank with BBVA. When I had to pay for my Residencia I chose to pay at my own bank. I waited in line whilst the teller had a good chin wag with a regular customer. It was obvious that I was in a hurry, but the teller didn't care. When it was, finally, my turn, the teller's demeanour completely changed. He was cold, unfriendly, u helpful, slow and rude. He filled out the forms incorrectly and was completely unprofessional. I also spotted that the charges I have to pay had just been spent on unnecessary rebranding of the bank. I am changing banks today.
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Tengo que esperar mas que una hora para solicitar una cita... Creo que los numeros son igual...the employees are sitting there and playing with their smartphones or prefer serving their friends and acquaintances instead of following the order of the numbers.... You will loose new customers this way...
Fatal... Demano cita fins a 2 cops,telefonica per internet, i no hem truquen... E estat trucant mes de 30 cops, en diferents dies, i res.... Molt mal servei
Com pot ser que porti com unes 15 trucades en un matí al telèfon de la plaça d'alfonso XII i ningú s'hagi dignat despenjar el telèfon (sona que sona…). Em presento al banc i per a la meva sorpresa només hi ha 1 persona fent gestions per a tots els treballadors que tenen. És molt lamentable...
ni media estrella se merece esta oficina
Lentitud maxima. Pasotismo de parte de los empleados. Mas de 20 personas esperando y el personal marchandose a almorzar. Mas de 40 minutos de espera. Impresentables
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