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TouchCare

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New York, United States

touchcare.com
Corporate office· A healthier understanding of healthcare.

TouchCare Reviews | Rating 4.1 out of 5 stars (5 reviews)

TouchCare is located in New York, United States on 135 Madison Ave 5th fl. TouchCare is rated 4.1 out of 5 in the category corporate office in United States. TouchCare is a healthcare concierge service. In short, we take care of all the nonsense that you don't like dealing with - billing mistakes, remaining on hold, coordinating with providers. Health insurance and our healthcare system are confusing, and everyone has a horror story. Our service provides every individual with a personal assistant whose job it is to make your life easier and save you money. TouchCare. A healthier understanding of healthcare.

Address

135 Madison Ave 5th fl

Phone

+18664868242

Company size

11-50 employees

Headquarters

New York, New York

Founded

2013

Open hours

...
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J

Jeremy N

An amazingly helpful service! I'm new to the American healthcare system and having TouchCare on my side to advise, support and make inquiries for me has been fantastic. Shout out to Christian and to Colleen, and to Vice President Cody who actually got on the phone to assist me when all of her reps were snowed under in their end-of-year busy season.

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Austin Smith

I could not be happier with the service, outcomes, and how helpful all TouchCare employees are. Every interaction has been very positive. More often than not they are able to help with billing and recover some reimbursable funds that I had missed.

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Cecilia N.

Called to get benefit information for a patient, phone is answered by an automated system but getting to speak to someone is the problem. I left a several messages and someone called back then the call got disconnected for some reason and I never got a call back. Waiting to see when I get another call back. Not impressed by this company.

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T M

The person you speak with on the phone isn't even the person that will work on your issue! I called in about OptumRx refusing to put my prescription on auto fill. I'm told someone will get back to me. They don't know how long this will take. Than I receive an email wanting to know my Doctor name and address. I called back in to ask what does my Doctor have to do with OptumRx? I was told that "It's all connected". Bull!!! My doctor has nothing to do with OptumRx not setting up my prescription for auto fill. Worthless and a waste of time!!

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Deepak Jayabalan

US Healthcare is a mess.. Touchcare is doing a god job!

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