Tower City, United States
136 E Grand Ave
N/A
+17176470222
As many are aware, there is always two sides to a story. Now, I would like to tell mine. Cordd Orange came to my shop and inquired about doing shirts. I told him my prices and depending on my work load at the time he submitted the complete order, it would take approximately anywhere from 1 to 3 weeks. He did not return for several months when he placed an order with a print out of the design which was very difficult to work with. He then told me he could email a copy of the design in a format that we can use, so I waited, tried to work on the design with what he gave me and finally receiving the image in a format I could use several days later. The order was not complete until I received that image. And the design was in more detail than was originally submitted, adding more time being spent on his order. In the mean time, I received an order for 750 shirts to be done within 1 1/2 weeks, so that complete order was submitted before Mr. Orange's complete order. As far as being closed, I was not closed. I don't know where that information came from unless when he called and I did not answer (due to either I was working on an order or with a customer) and he assumed I was closed. There is an answering machine for a reason, use it! When he came to my shop, I was with another customer, but interrupted my time with that person, within 5 minutes, to help him since I know this person was going to take some time. Mr. Orange said that I could finish up with this person and I said it would take a while, so I then told Mr. Orange that his order would take 2 to 3 weeks because I would have to spend more time on it then originally anticipated and I had a large order come in and he didn't like that and said he would go elsewhere. He did not communicate to me why or that he was disappointed in my service.
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Very disappointed took in 2 t shirts with design on Thursday was told it would be done on Monday. Monday they were closed Tuesday closed called repeatedly answering machine. Same on Wednesday took a chance went up there open. Waited 30 minutes while owner waited on another customer to find out shirts not done and a so called big order takes priority and won't be ready till 1st of May. Really so much for wanting to support the local economy.
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