Tower, United States
1430 Bois Forte Rd
$$ - $$$
+1 2187537885
N/A
Outdoor seatingTakeawayDine-in
Bar on siteHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCocktailsCoffeeComfort foodHappy-hour drinksHappy-hour foodLate-night foodSpiritsWine
Good afternoon Abigail: Our posted hours are 4 p.m. until 9 p.m. Sunday through Thursday, so our manager extended you a favor by allowing a 9 p.m. reservation. Sorry for your experience, but when you had not arrived at 9 p.m., we made a decision to close the restaurant as we did not receive a call that you were running late. Nonetheless, I understand your husband and Lucian have spoken and we look forward to your upcoming visit. Have a nice evening! That is what you reply to my review? We were extended NO favor as your reservation software allows for a 9pm reservation. Lucian reviewed the footage of our arrival and said there was NO reason for what transpired to have happened. As we were not greeted on arrival and were made to wait at the door regardless of our own 5-7 minute tardy arrival. We were told you hold reservations for 15 minutes by Lucian. Everything was fully reconciled after my spouse talked to Lucian today, however this reply is a very backhanded attempt at rectifying the poor customer service experience. My advice is if you close at 9 don’t allow someone to reserve a table. It’s not a courtesy we asked to have extended to us. I don’t think there will be an upcoming visit honestly. This is getting ridiculous at this point.
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Made a 9 pm reservation and received a phone call to confirm our reservation. When we arrived we were refused service with absolutely no attempt to change the taste left in our mouth. We came ready to spend a healthy amount of money and enjoy what looked like a very upscale and inviting steakhouse. How do you even allow us to make a reservation if you are going to tell us “we’re closed!!!!” AFTER LUKE called us and very kindly told us we WOULD BE served. Pretty piss poor customer service experience. I’m appalled at how the manager attempted to address the situation.
The food was ok and service was good, but if they want to change as much as they are they need to seriously step up there game.
This place is always amazing for its food. Some of my favorites to choose are the Chop Salad, Chicken Wild Rice Soup, Steaks or all things Seafood! In other words, I’ve never had something I didn’t like! Chef is on point, 5 stars ️️ ️️ ️ everytime!
Great service. Cocktails are on point. And the food is amazing. Some favorites are the potstickers, chopped salad, wild rice soup, and the steak Diane. All of them fabulous!
O man the food here is super awesome super fresh and very delicious
The Sunset Steakhouse is the best steakhouse on the Iron Range! It never disappoints! Love their menu and their extensive wine and craft beer menu too!
My steak was perfectly done, service was great.
Deli
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