Towson, United States
6820 Loch Raven Blvd
$$$
+1 4107698400
N/A
Kerbside pickupDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeComfort foodKids' menuQuick biteSmall plates
Needs Improvement. Staff needs more training. Waitors should not be allowed to handle the trashcan and throw away trash and then serve food and especially without washing their hands. The food was cold. It was waiting more than 15 minutes before the waiter went to pick it up from the kitchen. We were facing the kitchen so we could see when the food was ready. Other than that, the location is perfect. The menu is perfect. Parking is excellent. Thank you for your service.
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I ordered the steak omelette with pancakes. Gotta love the fact they have flavored syrup, (butter pecan). Food was good. When the waitress came to ask if we needed anything else, my uncle asked her for a jack and coke. He does this all the time joking with the help. Ten minutes later she shows up with a drink. My uncle asked what was this? She said I got you what you asked for. He didn't believe her and took a sip, low and behold it was jack and coke. She literally walked to the liquor store and paid for his drink. My uncle who hasn't had a drink in 20 years sat there with a smile on his face and drank it. Now that's what I call customer service, (and probably a violation of company policy ((gangsta)) ) we tipped her well.
We placed an online order for curbside pickup. When we arrived, we kept calling inside, the phones stayed busy, and no one ever brought out our food. So my mom went inside to get the food, and she encountered some of the nastiest waitresses. The customer service was poor, and the online ordering was a waste of time! The food however, was good. \u200d️
Our waiter Lamar was amazing. It was extremely busy and he went above and beyond to make sure we were good. The wait was long tho. Food was good and hot. Will always prefer this IHOP over the one down the Harbor.
Good id always good (It's IHOP) and the place is always packed (It's IHOP) but the service is almost always poor. Also I couldnt connect to the WiFi, despite my best efforts...
Phone in my order while waiting to checkout at a big box store. Made my way there. Parked and ran in. Greeted by a well mattered staff member. Paid for it. Went home. Enjoyed this made to order breakfast meal. Hot and delicious. I'll be back soon.
If you have plenty of time, then this is the place to be!! We were seated, and ignored. We had to ask for a server. Then, our food, French Toast and Turkey Club, took a half hour to arrive. The staff were polite and friendly. But I would not return .
They need new management. They never answer the phone and the place has a horrible smell. You think these two things would be fixed. I have to drive all the way to bel air rd when this is 3 minutes away. So sad.
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