Towson, United States
7700 York Rd
N/A
+1 4108215500
Wheelchair-accessible entrance
My 90 year old uncle was in Genesis for 4 weeks after he had a bad fall. He received physical and occupational therapy as well as adequate wound care for 8 injuries he sustained in the fall. That said, it's rehab and my expectations based on previous experiences with rehab facilities, were realistically based. Communication was good from almost all service providers. No major complaints and would use them again if the need arises.
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Had surgery at Johns Hopkins that required Rehab. Due to the fact I live in NY I wasn't familiar with any facilities in area.I received a list of choices from hospital but decided to go with Genisis upon recommendation from nurse and reviews. Well I've been here 1 month now so happy with my choice. The wound specialistSusan and PA Lindsey made me feel relaxed and confident from first day that I'd be ok. They went over treatments with Surgeon and have kept the surgeon informed daily. Irma and her nursing staff and all the aides have been wonderful going extra steps to make sure I'm comfortable. Even the meals are for the most part tasty. I've been in Rehab facilities twice before both on Long ISLAND but this experience far exceeds both of those. While its highly unlikely any family members will be here cause of location but anybody reading this review I would strongly recommend Genisis Multi-care and told my surgeon to do likewise
Our family has been consistently impressed with the care that our father has received from all of the professionals and support staff at Genesis Healthcare. As a healthcare professional that teaches 3rd-year medical students about hospice and palliative care in a medical school, I can say that Genesis clearly practices interdisciplinary care and communicates with the families of loved ones in a professional manner and with consistent empathy and concern. We have never had any concerns about whether our father has been receiving appropriate treatment and being properly cared for by the professionals at Genesis. In addition to his care, Jessica Gaither in the business office has been invaluable in securing Medicaid status for my father and helping to make his treatment more affordable. For her efforts, we are extremely grateful! Special thanks to Nurses Irma Santos and Pam Williams, Ms. Paige Hayes from Social Work. all the folks in PT, and of course, Ms. Gena Mathias who always gets our phone calls directed to the right people. Genesis has handled the COVID-19 pandemic extremely well too! My only negative feedback to this point has to do with how it is that my father's hearing aids were lost, but with dementia I am sure he is not an innocent victim with their disappearance...
Our family's experience with Genesis .ulti Med in Towson has been stellar! The staff responds quickly to any issues and my Mom feels like they really care about her and her recovery. As my Mom's Healthcare Advocate, I have been kept in the loop at every step - which I can't say for any other facility we have worked with. Would definitely recommend highly!!!
My husband got good care and the rehab was excellent. Thank you so much for getting him to the hospital the day of his stroke. The aid pick up on the stroke while giving him a shower we thank her very much. Roy Williams.
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