Towson, United States
5109 Dulaney Plaza, 730 Dulaney Valley Rd
N/A
+14438460900
As we walked through the door we were greeted with a smile and friendly hello. Sue then asked how she could help and boy was she an expert. We were shopping for a beach cruiser for my wife so she showed us all options. They didnt have what we wanted in stock so she went to the computer right away and found us one at another location. She then helped us with accessories and was able to order everything in. Due to snow and ice the truck was behind but no problem as she notified us immediately. Once it was all in she called to let us know. Just a couple day turnaround which was great. When we went to pick up, Sue recognized us right away and got everything taken care of. She chatted with us while they adjusted a few things and is so sweet. If you’re looking to buy a bike please check out Race Pace as they are wonderful people. Thanks again Sue, your customer service is outstanding!!!
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It was a very wonderful experience. The staff was very friendly and knowledgeable. I arrived at the store at the last minute and they took the time to answer all my questions and they didn't make me feel rushed. I learned a lot about bikes from the staff. I will definitely make my next bike purchase here.
Race Pace is good! I've rented two Santa Cruz MTB's (Hightower and Tallboy)and they've set me up real good for riding! They definitely have the staff with technical knowledge. It seems like the more questions you ask 'em the more their eyes light up!! So get off your butt and and give'em a try. I don't think you can wrong. Even in times of Covid 19.
Can't say enough about Travis and the rest if his crew.great guys and great work!!!5 stars for there work and customer service
Excellent service! It is well worth noting that they are handling social distancing very well and keeping the staff and customers as safe as possible! I went there and Aaron greeted me at the door and helped me with everything I needed! He gave me great recommendations and helped me choose the best products for me. I will definitely be returning with all my cycling needs! Thank you again Aaron!
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