Toyota of Cool Springs

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Franklin, United States

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Toyota of Cool Springs Reviews | Rating 4.4 out of 5 stars (5 reviews)

Toyota of Cool Springs is located in Franklin, United States on 1875 W McEwen Dr. Toyota of Cool Springs is rated 4.4 out of 5 in the category toyota dealerauto parts storeauto repair shopcar dealercar leasing servicecar repair and maintenanceused car dealer in United States.

Address

1875 W McEwen Dr

Phone

+1 6156565240

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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Scott Lackman

We came here to lease a new Toyota and didn't even enter the building once we saw that not a single employee was wearing a mask. We went to the downtown Nashville location and leased our new car in a safe environment with excellent service. Mandate or not, a business should always make the safety of it's customers a priority and this dealership chose not to and therefore lost our business.

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brandy teeter

We recently purchased a 2016 Tacoma from the dealership. Many aspects of the experience were what you would expect from any dealership but there were some issues to say the least. Our sales person Alan was very helpful and prompt at answering our questions. He also did an amazing job helping us to secure an awesome price as well. As far as the service department( who I am assuming is in charge of inspection and detail) did a very substandard job! All the fluids were quite low and 3 out of the 4 tires were low on air, but it went through a rigorous inspection?! Odd! The detail job was rushed for sure and I think a teenager could/would have done a better job. Needless to say we did not have a good experience buying a used car. Perhaps they are more focused on their new car buyers?

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Melodi Moak

Kind and caring staff! Every person treated me like I mattered. I didn’t buy the most expensive car on the lot, but I was treated like I did! Nick Duvall took great care of me and my purchase and has continued to make sure everything is going well! Ray in the service department has also been amazing!!! I am so thankful that I stopped by Toyota of Cool Springs! They are an answer to prayer!

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Grant Rogers

This is probably the friendliest place to do business. No one pressures you to make a purchase or tries to push your price range. They are dedicated to serving the customer and meeting their needs. This company also works fast so you won't spend your entire day at the dealership if you plan on buying a car. Highly recommend using this dealership!

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Jennifer Blackwell

We had the best experience buying our vehicle from Toyota of Cool Springs. We will definitely recommend them to everyone. The buying experience was fast and easy and our car was absolutely pristine and clean! Thank you so much for your kindness!

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