Cupertino, United States
20301 Stevens Creek Blvd
$$
+1 4083699666
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Gender-neutral toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
I thought trying to buy an 8000 bike frame ( full retail) would be easier. I’m not sure what middle school they pull the “ expert staff” from but I’ve gotten a more professional vibe from Taco Bell. Endless trips to go ask the corporate manager doesn’t give a good feel. Seems more like somebody decided one day to open a bike shop with their trust fund Then trying to collect tax on out of state shipped item seems like another California thing to gouge the customer. I’d find a establishment that respects customers who are paying top dollar in an industry that will once again drop after the hype that has been instilled during covid
like
Great customer service and support. Made buying process super simple. Well explained all option and provided extra tip om operation.
These guys are awesome. I've been coming here for years, never had a problem. Today they did a quick thing on my bike and as I got ready to pay, they told me it was free! You're in good hands here.
The best high end mountain bike shop in the Bay area! They always have a good selection and are knowledgeable and helpful. There mechanics do superb work.
Purchased a customized bike for my Girlfriend. The team at Trailhead out did themselves. Killer build, attention to details and great service. Hands down best bike shop in town.
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