Trier, Germany
Kornmarkt 11
N/A
+49 6511455979
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible entrance
Customer service is catastrophic! Guard is watching and following you and you are not allowed to read details of products. You will feel very uncomfortable looking at the products on the shelfs! Especially if you are not German! Even if you buy and spend a lot of money it won't change their behavior! Don't go there!!! Worst place in the area. No conduct and not professional at all!
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This is a fabulous pharmacy, with everything you could ever want except CUSTOMER SERVICE. It is very unwelcoming as there is a security man on the shop floor staring at your every move as though you are about to steal something, so it is not a relaxed environment where you can leisurely look at the products and make your purchase but one where you must very quickly decide and go to the checkout. The elderly lady owner of the store is also there, but not to assist you, only to tell you to hurry on and make your purchase or leave the store. Not to mention she laughed at me for not speaking German and then called her security man. REALLY upset my day visiting this pharmacy and I will NOT return. My advise is get rid of the security man and have two pleasant shop assistants on the floor to help customers with queries.
Terrible experience as a non-German tourist. An elderly women did not speak any English but was very hostile to our foreign faces. She followed my kids step by step while they did nothing as any other regular shoppers. When they picked up a flavor of mentos, she even grabbed them out of their hands which made the kids so scared by her. She was also calling us names and yelled at us in front of everyone. We were told that there would be no use even if we would complain to the manager because this elderly woman is his mother.
Very big pharmacie. But, do not touch anything!!! You are not allowed to have a look and read the products on the shelfs. Bear in mind staff only speak German.
Das Team ist immer sehr nett und zuvorkommend zu uns. Die Beratung ist top und das Zusatzangebot riesengroß, Wir sind schon Jahrzehnte Kunden dort. Danke und alles Gute!
Ich kann nichts Negatives sagen. Sehr freundliches Personal und bei meinem gekauften Produkt ein guter Preis.
Große Auswahl und beste Preise! Bei manchen Produkten bis zu 3 (Für ein Produkt unter 10) günstiger. Und sehr freundlich.
Wird immer teurer und schlechter. Woran liegt es? War eigentlich mal ganz gut
Deli
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