Trinity, United States
2115 Little Rd
N/A
+17278475122
Staff worked to get me in for three different tests the same day one after the other. Before each test i got a text telling i was next up. The technicians were awesome. Never had a bad experience in any of the Towers ive been to, but this one seemed much more organized.
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Professional, kind, caring, nice, on time, wonderful doctors that explained things well about my condition. Fast and helpful staff. Would recommend to everyone that has pain to get good, confident, and professional staff that you can trust. I was in a lot of lumbar pain and had an RFA that as given me so much relief from a pain that I have had for a year. . I feel like a relaxed and new person. I can’t believe after a year I’m pain free. So wonderful. Thank you everyone I worked with at NeuSpine Institute. Thanks for caring.
Went in for a CT scan and was in and out in 25 mins. Staff at the desk were helpful and polite and radiologist really kind. I got my CD on the spot unlike other local radiologist places that took over a month! Very professional, kind and helpful.
Waited 2 hours for X-rays. Was told it would be 45 minutes. I was very disappointed as I have gone to Tower before but not this location. It was absolutely absurd. Had I been told, I would have gone to my preferred location. Will definitely not Go back. Do not recommend this Location at all.
Walking into Tower Radiology, I was greeted by a kind and professional lady that was moving quickly to help incoming patients. It was after being seated that I was informed that my appointment had been canceled due to the doctor leaving early. I had received a missed call the day prior but no voicemail was left though I did get a text message to come into my appointment 30 minutes early. I did arrive early so they were trying to \fit me in\ though they could not wait for my PCP to authorize the scripts so I was sent on my way. Someone didn't do their job to leave a voicemail or send a text message to confirm the cancelation and I just want to make a note for the next patient that has the same experience. This situation should be considered unacceptable as this facility is not holding dentist appointments- these are serious, life changing appointments that should be handled with care.
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