Troy, United States
4972 John R Rd
N/A
+12484579320
This is a very nice quilt shop. I was greeted in a very friendly way as I entered the store. I would have loved to spend time browsing but did not. I walked around the circuit around the store and left because............. the friendly people who worked there were NOT WEARING MASKS!!
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Decent fabric selection. Poor staff. My first time shopping at this store I was treated disrespectfully by the staff. I waited in line for my fabric to be cut and when it was my turn, the attendent just looked at me for a while before aggressively saying, “well?? What do you want?”. I didn’t leave a review the first time, giving the benefit of the doubt that it might have just been a bad day. I went in again a few weeks later hoping for a better experience. I was met with the same rudeness. Many of the employees did not have on masks, and when I asked if their store didn’t require them (during the state issued mandate) they snapped, “no, not if you can’t wear one.” When I avoided close contact with the maskless employees, one said, “it’s perfectly safe and you have no risk being close to me. Don’t be so scared.” I left the store feeling frustrated at this outward aggression toward their customers. 2 out of my 2 visits left me unhappy and saddened that I cannot shop here without this treatment.
Great store. The selection of fabric is way above what you would find at Joanns. There is an awesome selection of notions and hardware for makers like me to love to create bags, purses, wallets and back packs. I met the owner and she was wonderful in explaining to me how I could transfer the warranty on my Bernina to her store. The woman at the cutting counter and cash register was very helpful and friendly. I highly recommend Fabric Affair and I will be using this store from now on for almost all of my fabric needs.
Unfortunately this store is not following the law regarding wearing masks and if YOU wear a mask you will be treated badly. I left immediately. I won't be going again. You don't believe in COVID that's your thing, but be an adult and follow the law for the sake of everyone else!
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