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Truckee River Glass Inc

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Truckee, United States

truckeeriverglass.com
Glass & mirror shop· Screen repair service· Shower door shop· Window supplier· Glass & Mirrors· Retail· Glass repair service· Screen store· Window installation service

Truckee River Glass Inc Reviews | Rating 3.5 out of 5 stars (8 reviews)

Truckee River Glass Inc is located in Truckee, United States on 10970 Industrial Way UNIT 4. Truckee River Glass Inc is rated 3.5 out of 5 in the category glass & mirror shop in United States.

Address

10970 Industrial Way UNIT 4

Phone

+1 5305874040

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

...
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A

Adam Garcia

Perfect screens. No more bugs!

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Julie Halvorsen

We were always happy with Truckee River Glass when we used them for our 3 home builds in Truckee but after trying to get them to come out and repair broken cranks and a fogged door I soon realized that unless you are spending a lot of money, don't expect any service. I waited to write this review but after two months of getting yanked along on a chain, no shows and numerous broken promises they finally told me today: "its a small job so you keep getting shoved to the bottom of the list but you are free to call some companies in Reno". They could have just said go away 2 months ago! DISAPPOINTED customer - we always try to support local businesses and to be treated like this and then encouraged to seek help from out of town is just not right. Jon

J

Jerry Van Heeringen

Do not ever, I repeat DO NOT EVER waste your time at Truckee River Glass. I went to replace a sliding glass door for a client. After my client waited through missed appointments the door was finally delivered only to have the wrong frame. The correct frame was finally delivered and I arrived to discover the glass doors would open from the wrong side. A phone call went unanswered so I drove to the store. I was "greeted" by the most unhelpful person that I've ever come across. He first asked if I had contacted the manufacturer and I indicated my client purchased the slider from him. He accusingly pointed out the door matched the order as though it were my clients fault. I pointed out they had come to the site to measure. He then grudgingly said he would send someone out when he had a chance. I asked for a window of time and was told sometime between now and next week. We'll see what happens but I'm not optimistic.

M

Mindi Brenner

Awful customer service. Waiting for estimate and now they can’t find it. Ugh!

P

pkzlwolny

I couldn't be happier with the kindness and help I received buying some ceramic high heat glass for a fireplace yesterday. Truckee River Glass went above and beyond to help us and we will be lifelong patrons of this first rate business.

W

William Keady

This company is very unresponsive. After two calls to request a quote, I went to a competitor. First call I was told someone would be out in a week, and after calling back 8 days later, I was told they did not know when they could come out. Acted as if I was wasting their time! Must not need anymore biz!!

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Nick Koshnick

I dropped off a broken window at 5pm as they were closing and they called to say it was ready to be picked up at 9:15am the next day.

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Robert Cattaneo

Very helpful and accommodating

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