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AT&T Store

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Tucker, United States

att.com
Electronics store· GPS supplier· Telephone company· Cell phone store· Cell phone accessory store· Telecommunications service provider

AT&T Store Reviews | Rating 4.6 out of 5 stars (7 reviews)

AT&T Store is located in Tucker, United States on 4347 Hugh Howell Rd. AT&T Store is rated 4.6 out of 5 in the category electronics store in United States.

Address

4347 Hugh Howell Rd

Phone

+1 7704965501

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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K

Kay Weber

Greeted when I entered store. Quick and attentive service with all questions answered in detail needed. Upgraded phone, in and out in just under 25 minutes. Great experience until a few days later. Found out I was signed up for a 15 a month insurance program and charged an 30 upgrade fee, neither of which I was told about. I even asked if there would be any other charges other than the monthly charge for the phone. Now to fix it I was on with a customer service rep for 25 minutes. She then sends me to the Loyalty Department and I’ve been holding for 22 minutes. Problem still not fully fixed. Guess I’m looking at over an hour to fix a problem I didn’t create!!!

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Nancy Cole

The young AT&T employee at this location was VERY patient with this “technologically challenged” 59 year old. Every customer that came in was taken care of quickly and he politely answered any and all questions that any of us had. He was especially nice to this single senior gentleman that obviously wanted to talk. A lot of “young’uns” would not have been so patient with a garrulous elderly man. I just recently switched from Verizon to AT&T and I am so glad to have stopped in THIS store so I could be helped by THIS young man! His momma ought to be PROUD of him!

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Mike Kontoes

Upgraded my wife’s phone today and went to this store. Jordan helped us and was terrific! . He answered all our questions and was very patient with us through the whole process. It was a pleasure shopping here and having Jordan as our sales associate. We will be back !! Thank you Jordan for everything !!

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Andrede Newsome

I just left the store about 10 minutes ago as soon as I walked in the first thing the salesman said is the person in here is my last customer I won't be seeing anybody else little did he know I only needed 2 minutes to buy two screen protectors he was so lazy that he didn't even ask what I needed now this store will never see a dime from me. management should think about retraining or replacing the curly hair individual with the glasses that worked on the night of March 4th!

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John Powell

Bought a charging cord on January 9, 2021 from the Tucker Georgia AT&T store PN24. While on road trip January 13, 2021, the cord wasn’t working consistently. I was taking the cord out to check my phone and the pin stayed in the phone port without the cord! What? It was poorly constructed. Upon returning from trip on January 20, 2021, I brought it in the next day (yesterday) for a replacement only to be rebuffed because agent said I broke it. Unbelievable! There is an AT&T logo on cord. Don’t waste your money and definitely do not purchase from this store. Customer NO service. AT&T product repair center will be hearing about this. And some corporate executive(s) about customer service as well.

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Jon Stone

Adrian was amazing when I came in a few days ago, was visiting a friend in town when I dropped my phone and cracked my screen protector. I needed to get a new one immediately and couldn't find one for my phone on the shelf. After a few minutes he grabbed one for me. Thank you

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John Brieske

My wife and I came recently to upgrade our phones and the technician could not have been more helpful. He was friendly, patient and very helpful.

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