Tucker, United States
2058 Weems Rd
N/A
+1 7065918473
The staff was very helpful in recommending a replacement tire for my car. I recently changed out the rims on my Mercedes and needed better performing tires. Billy was very helpful and happened to have them in stock. Got a great price and excellent tires as well. Looking forward to many more purchases in the future. Thanks Tirezan!
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Tirezan posted a for sale ad that I was interested in. I drove 40 minutes there to buy and after installing on my vehicle they told me the price was really 10 times what the ad said. They offered to discount a future tire purchase to make up for their “error” but I declined. Why in the world would I ever consider doing business with this company again? An honest business who made an honest mistake would make good on it. Tirezan did not.
Never encountered a company that insisted on going back-and-forth with me over text. At the time I received the quote, it was not clear that they do not put the tires you purchase on and that there would be an extra fee to do so elsewhere, which is OK because miscommunication happens. However, once I found out that there would be an extra fee and that I would have to drive to another location for installation, I was able to get a better deal elsewhere. Chrissy, at that point, instead of staying professional, became erratic and said that she wished she never spoke to me to begin with and that I, the customer, wasted her time and she wished me a horrible time on my tire search. Wow. Instead of keeping it together and moving on with her day, she chose to attack a customer unprovoked. Although it didn’t work out for me today, I may have considered patronizing this establishment in the future now that I know how their process works, but they’ve now lost a customer forever. She also stated that Tirezan is a tire distributor. However, GOOGLE clearly has you all listed as a tire SHOP. Extremely unprofessional. Krissy needs to get it together. Now I have brand NEW tires installed for a better deal from Dekalb Tire Co. from people who gave me great customer service from start to finish.
Amazing dude when it comes to wheels and tires. Well any thing for your vehicles
Friendly, communcative, and helpful people offering insanely low prices on tires. Thanks so much!
Everything was good until the rep, through text, and only text, ordered a set of tires that i did not specifically and had the nerve to blame the whole scenario on me. I can be a jerk sometimes...and i chose to be this time. I continued to argue with him, strictly bc i had nothing else to do at the time. We went back and forth for at least 30 minutes. Lol. So professional. Would i recommend them? Of course not. What kind of business actually argues back with the client? I really want to post screenshots of the conversation but that would probably get me in trouble. I take that back. I will post a part of the conversation. The representative CURSED AT ME! he dropped the F bomb! And, of course, no answer when i called the number. I will be visiting the location soon. Google, lmk if I'm in trouble. I'll retract what needs to be retracted. Update: and he goes public! He justifies it by saying, "some people 'earn'..." At what point does any customer "earn" to be cursed at by a business? I've called my lawyer to file suit for harassment by this person. I'll hear back from him Monday.
Very responsive to calls and text messages. The staff was courteous and knowledgeable. The prices were super competitive. I will definitely patronize them again and have already shared my experience with friends!
Found these guys on let go. I sent a message and the response was quick. Needed tries 275 40 20 for my Scat Pack Shaker Challenger. They quoted me 99.00 had them delivered to the Tucker location. They saved me about 204.00 dollars. Thanks for the fast service and I will buy again for sure. Please check them out first before you go anywhere else.
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