Plymouth, United States
356 Court St
N/A
+15087463100
Very fast and affordable service. Customer service was great and explained the issues with my vehicle thoroughly. Highly recommend
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Wasted my time and money! After driving from Plattsburgh NY to their store for a test drive, with them promising a smooth transaction between states, and a deal we agreed to on the phone of me using USAA for my loan, I find out there was no deal, that the price is ONLY through their bank, and that I couldn't possibly drive the car home that day because it takes five days to get the registration from the Massachusetts DMV to New York. Without any apologies, no compensation for hotel or gas either, and clearly no communication between the middle eastern salesman and the rest of the team I had no choice but to write this failing review. Despite being told I could just drive home (six hour drive) and come back tomorrow. Proceed with caution and get in writing any promises or agreements. Oh and be prepared for them to juggle you between a bunch of sketchy sales folk. I dealt with no less than four soulless people in twenty minutes. I thought this type of cutthroat car sales was only on TV, or a thing of the past. Think again and prepare yourself before being hooked with false promises and bamboozled by their special team. Ayeyiyi...
If you are looking for a dealership that makes you feel welcome, yet not trapped into buying a car the second you walk in, this is the place for you! We went there on Dec 29 and were looking into leasing an electric car. Frank helped us choose the right car for us, was patient, not pushy and very honest in terms of what might work for us. Above all, he had integrity and strong work ethics that stand out. It was during COVID, yet he and the staff did a great job at keeping with social distancing guidelines and safety, yet making sure they're personable and friendly. Frank was so kind, he offered to come the next day although it was his personal day off to help us finalize paperwork. We love our Kona Electric. Frank also went above and beyond even after we bought the car to send us paperwork that we had misplaced. We will be back for sure!
We could not be happier with our experience! Frank and the whole team took care of us, walked us through the process, and made sure we were treated like family. HIGHLY RECOMMEND!!!
Hyundai of Plymouth service center took good care of me and my car. David and Crystal in the office are so friendly. I wish i went to this service center years ago. If you have a Hyundai I strongly recommend Hyundai in Plymouth service center they are great!
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