Tulsa, United States
4926 E 21st St
N/A
+1 9187445551
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Geoff was great! Saw this used bike for sale online and drove up from Dallas after Geoff sent me some pics and info. He was very honest and transparent about the few scratches and flaws over the phone and with pics. The buying process was super easy and it’s a real nice and clean showroom. Would be happy to do business with them again!
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My wife and I purchased a 2020 GTI 130 in July. We actually put money down to hold that specific one as it was coming from the factory before it even even arrived at the dealership. After a few delays due to Covid, it finally arrived! We got the phone call and made an appointment to pick it up. Our Salesman’s name was Jeff (important name to remember) he advised us the Sea Doo was already out front waiting on us to view it. Jeff took the time to go through the in’s/out’s of the watercraft, ensuring we understood. He was very patient and outgoing, making the process fun and enjoyable, which is what you want when you’re buying a new watercraft! Once we completed the walk through we went into the Service Department and met just about everyone there, having multiple conversations with many people. We gained a LOT of valuable advice from the gentlemen in the department, helping us know what to do and definitely what not to do. Once we left there and went back outside, we found out that multiple people were trying to buy the Sea Doo as it was out front. Jeff had to professionally advise everyone that it was taken and not for sale, even when a few people offered to pay above the sticker price. Jeff had our backs even when we were not there! The checkout process was quick, even purchasing two new Sea Doo jackets, and we were ready to hook up our new Sea Doo and head out. Jeff helped ensure we had the Sea Doo properly hooked up and that it was road trip ready. When you’re ready for a Sea Doo or anything else they provide, go see Jeff and he will definitely make sure you find what you’re looking for! Don’t forget to see the guys in the Service Department too! Thank you to everyone at Tulsa Power Sports for the VIP treatment!
I scheduled service to have the rear wheels on my lawnmower (less than 3 years old) repaired - they weren’t rolling in reverse freely. Tulsa Powersports were booked 2 weeks out, but i set an appointment anyway because they’re the only Honda repair place i could find locally. When i showed up 2 weeks later, it was like i had snuck up on them. They didn’t know who i was or why i was there, and the salesperson filled out a new ticket for my repair. He said it would take a week or two. About 2 weeks later i got a call that the work was done, and came back to pick up the mower. I was charged nearly 200 for the “repair,” but i saw little improvement in the wheels’ movement. I asked for a refund which they issued, and they asked if they could attempt to make it right by actually repairing the mower’s wheel issue. I agreed and was impressed at their integrity at this point. They said it would be a few more weeks. After about a month, I hadn’t heard anything so I called the shop for an update, and the salesperson said the mower was ready, that the mechanic who had “repaired” the mower previously had misdiagnosed the issue, but he assured me it was fixed this time. I showed up today, and was charged the same price as before, nearly 200 (they are asking 450 for their brand new mowers). The salesperson commented that I wouldn’t be charged for the labor for both of the “repairs,” as if i should be thankful, and he wheeled out the mower. The wheels’ movement hasn’t improved since the last visit. I asked the salesperson if he would be happy receiving this quality of service for this price and he responded, “yes.” It gave me everything i need to know about this operation. Zero integrity. Zero accountability. I would suggest heading elsewhere for any repairs you may need.
Let’s face it: you work hard for others day in and day out so you can get paid. It’s nice to find a dealership that wants to serve YOU and make sure your happy when your ready to spend that money you worked for. Tulsa Powersports has been great for my dealings in buying a new Honda Talon. If something is wrong, they’ll help to make it right. Highly recommend this place.
Today was my first experience in purchasing something here. (Helmets) so glad we decided to stop a Take a look. Kenny , Jeff and Brandon were very helpful and took time with us figuring out the right size and fit for our new helmets. They also took care of us on price. Thanks Kenny!! Anyway we will be back for a new something or other in the future. Maybe a new GoldWing or CRF 450!
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