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Best Buy

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Tustin, United States

stores.bestbuy.com
Electronics store· Appliance store· Home theater store· Video game store· Computer store· Music store· Video store

Best Buy Reviews | Rating 4.1 out of 5 stars (8 reviews)

Best Buy is located in Tustin, United States on 2982 El Camino Real. Best Buy is rated 4.1 out of 5 in the category electronics store in United States.

Address

2982 El Camino Real

Price range

$$

Phone

+1 7146698355

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

...
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B

Bryce Ramos

Wonderful moments, I got my iPad Pro 4th gen here. Love it.

E

Ed Kim

I ordered a GE Profile built in microwave online, set for free pick up at the Tustin store. It took 3 days for my microwave to arrive (one day later than advertised). As I visited the store for pickup, several shortfalls were noticed. Best Buy had approx 5 spots for curbside pickup, but the pickup confirmation email didn't have a link to activate the service. As I stepped inside the store, the "reception area" was unattended for several minutes. When I was finally instructed to where I should go to complete the checkout process, I was rudely met by a cashier who told me that I was waiting in the wrong line (I wasn't: I was at store pickup line), and that I had encroached on the employee area - no, I was standing on top of the social distance circle on the store pickup line. When I mentioned the poor instruction on curbside pickup, she got defensive and yelled at me again. The only reason I didn't walk away at this point was that I desperately needed this particular microwave. The only courteous service I received was from the associate who wheeled the oven out to my car. And this was after the rude associate asked me if I would carry the 50 lb microwave to my car. C'mon Best Buy. Best Buy??? More like Worst Buy.

C

Choi Choi

Plz go out of business asap. Customer agent on the chat lied to me to get me into the store and they deny me service in-person (That is why I tried to online chat in the first place....) Why would I need to be told a lie online. go to the store expecting an exchange just to be told a different story. literal waste of my time. Such a joke. nothing but predatory tactics to maximize profits. Last time supporting best buy.

R

Raynah xPrisma

This time around the employees who serviced me were awesome! They helped me find the item I was looking for and even checked online for specs and more information for me. Thanks !

D

Debra Green

I like Best Buy. They have a HUGE selection and a knowledgeable staff in most cases. This time I almost got a new little TV, just because I could. I was trying to hook up an old VCR to some kind of monitor for nostalgic old videos. I'm giving 4 stars because the staff told me that a new TV was the least expensive way to go. Turns out all I need was a 28.00 adapter and I will be good to go. Anyways......

D

Dan Reyes

I love this Best Buy. I found the tv I wanted for 150 less than other stores! Honestly, I have always preferred Best Buy over stores like target though.

L

Le Bé

The reason people come to your store is to buy a product on the spot not wait in line when the store has few people in it. No wonder why brick and mortar companies go bankrupt. I went to get an macbook. I spoke to a lady working there and she brought it to the register at the electronics register in the back and made me wait in line where one guy has been working with a client for 30min laughing and carrying a conversation. Some people value their time and she could've easily took it to the front register and get me going. Hate to see a store i like get to this level of poor management. I left the store and didn't buy the MacBook. Your loss not mine. They are just encouraging people to order online and pass on the local business. Kudos

C

Celia Kane

Store was super disorganized. It was impossible to tell how much anything was because it wasn't in it's correct area. Also I found the same exact TVs online and at Target for hundreds less. Really nice staff, but that is it!

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