Tustin, United States
13931 Carroll Way d
N/A
+17145452929
Bad experience. I purchased a bed that was made to look like a car for a child. When it was delivered (which took over two weeks) the bed frame was longer than the wooden planks that support the mattress. They offered to give us longer planks. I explained to them that the bed itself was longer than the size stated on the packaging and longer planks would cause the bed to be longer than the mattress. This would create an area that I felt was unsafe for a child. i.e. an increased gap between the end of the mattress and the bed base. I asked for a full refund because I did not want to wait another two weeks, if not longer, for a replacement. The stage the bed was delivered in, the bed is unusable. The law is clear that I am entitled to a full refund (Article 2 Uniform Commercial Code). Despite the law being clear, they have refused to provide a full refund and offered a store credit minus a 15% stocking fee. Again, the bed is unusable in the condition delivered. I purchased a car style bed from ToysRUs. It was in stock and I took it that day. We love it. It is made of plastic, instead of wood. I feel the plastic is a lot softer than wood for those bumps children have and the mattress fits in there properly. I will never buy from Kids Room again!!!
like
Great selection and great quality. Fair prices. Nice made in USA selection.
Got a great deal here, nice sales people.
Deli
The best companies in the category 'Deli'