Tustin, United States
13249 Jamboree Rd
N/A
+17146695797
Great customer service and knowledge of all products.
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Regina gave amazing service...Highly knowledgeable, very humble, polite, very pleasant person...
They colored matched me & patiently spent time helping me understand my receipt on a return exchange & purchase transaction.
The ladies are always super friendly and willing to help.
I don't know what's up with that other review but I really like this place. The girls are friendly and they have higher end lines that I can't find at Sephora. They're also able to give me one on one time when I have questions, too.
Very helpful & polite. Had everything I needed
The manager in Dec 2017 at this location is absolutely unprofessional. After a system glitch were my card was charged but a receipt failed to print, she proceeded to accuse me of having a bad chip and magnetic strip because it wouldn’t accept a duplicate charge. Even after confirming with Citibank that the charge cleared, she refused to allow me to take my merchandise. I asked her to re-ring and recharge me a different amount and I would decline the first charge. It took her about a half hour to understand the concept with Citibank and her own Security helping her through the process. I would have walked out but it was Xmas eve and I needed the gifts. In my opinion, she does not represent your company well - I’ve been going to this location for 15 years and the rest of the staff are absolutely delightful.
Planet Beauty has a large selection of product and offer a reward program to help with discounts.Their sales people are friendly and willing to call out to find items needed. Their prices are high!
Deli
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