Tustin, United States
2 Auto Center Dr
N/A
+17148323300
Took my car in for an oil change. They said they would also check all my fluids and top off where they were low. A week later I opened my hood to realize all my fluids were low and below even the minimum, including brake, coolent and transmission fluids. When I checked in I told service, \Do Not\ rotate my tire's only to get my car back and the tires had been rotated. They took the car to correct the tires. I waited for almost another 45 minutes before I went to check if my car was done. The service person had actually had my Key's in his pocket for a while. And my car had been finished a while back. No apology. Not trustworthy, I can see why they have such a low rating an so many one stars. So that will be my last time using their service.
like
I recently purchased a new Raptor 2017 and Zach Vasquez made the whole experience great. He was very attentive and a great email/phone communicator. Made the purchase process very easy. I'm very happy with my new purchase and with the service I received from Auto Nation in specific with Zach and Jillian.
If you must go to a Ford Dealership for service, do NOT go to AutoNation Ford. First, You will not be able to reach the service department, unless you go through sales or parts, and most of the time they can’t get you through either. Also, service will tell you they’ll look at it today or tomorrow. Tomorrow they’ll tell you the same thing. The day after that they’ll tell you it won’t be till tomorrow at least. Take your car elsewhere.
They don't answer. Does anyone work there?
Very good parts and service wiper blades for town car
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