Twinsburg, United States
8928 Darrow Rd
$$
+1 3304860600
N/A
Outdoor seatingKerbside pickupNo-contact deliveryDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeComfort foodHealthy optionsKids' menuQuick biteSmall platesVegan optionsVegetarian options
Thanks for the burnt bagel. I don’t get how a food service even thinks it’s okay to present a customer with burnt food. The girl who made it burnt it and I guess she was lazy and didn’t want to toast another one? But then she handed it off to another worker to call me and she also did not think anything was wrong with the food. So I guess this is common practice here. I ate what I could. The only reason I’m giving 2 stars is b/c of the cashiers. Very nice ladies
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In any warm or even spring weather flies swarm all over the baked goods desserts, bagels, breads. Stuff is not discarded. Corporate handles no issues. You are given to store staff not owners ever. Customers have to report despite obvious to staff. Polite and apologetic but who wants same flies on replacements. All foods should be covered with domes. Staff should not have to figure or buy solution. Who would eat foods covered with highly contaminated fly landings? These are clearly health department violations. Cases and storage needs sealed properly.
They are watering down their cold brew coffee concentrate and I suppose they think customers won't notice? It went from a 50:50 water to brew concentrate ratio to a 65:35 water to concentrate. I watched the mngr do it myself and instruct the employees that this is now how they are doing it. The coffee tasted like water. Absolutely awful. I was a loyal customer who drank this coffee every day. Never again.
The wonderful young lady at the counter had such a beautiful personality she was very helpful and she brightened my day, I got a asiago and abagel it was delicious, the squash soup was fabulous and so was the broccoli and cheddar, my grandson loved it
It was yummy. I got the Fuji Apple Salad. I wish they had pictures of the food but it came out so big and full of flavor. I like the customer service. They didn't have thr bread I wanted though...
The food isnt the best, but that's to be expected from a non gourmet place. Overall though? Pretty darn good great environment, to sit talk have a meeting of friend co workers you name it! I would highly recommend a place like this if you need to catch up with an old acquaintance, are killing time, or even want a night out that has action to it, but isnt a bar club or rave!
Was in this Panera this evening to pick up food and while ordering one of the workers said they were stopping orders to get caught up after taking mine. Then this same worker (Josh) continued to yell at people making sandwiches, said he didn’t care about orders out loud and acted very unprofessional in front of customers. I totally understand feeling busy and stressed, but the staff should be careful what they say behind the counter while customers are in the building. I personally felt unwelcome and it took almost 25 minutes to get my you pick two order.
Disappointed with them being out of 3 soups, especially the chicken noodle soup! Then ordered the turkey chili and it was so spicy I couldn't eat it! Consistently, at any Panera, has always been a problem This is so sad because of the pricey menu!
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