Tyler, United States
4921 S Broadway Ave
N/A
+19035045751
I'm from Houston and I did not expect to find a place like this in Tyler. Their customer service is super friendly and they really care about their customers. The shop is beautiful and spacious.
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Everyone was wonderful here. I had a last minute gift to buy and get engraved. Glenda was very helpful in sending pictures of items that matched my description. The engraver stayed until I made a decision and the item was ready promptly and gift wrapped. I would definitely recommend Murphey the Jeweler!
My go to jeweler when I need an authentic piece of jewelry, batteries replaced and repairs.
My family and I have worked with this store for years and they have always exceeded our expectations! I wouldn't trust a lot of these other big, flashy stores, or chain stores. I like the service you get from local, personable and professional, knowledgeable people.
Yesterday I was charged to fix Murphy's jewelers own mistake on the SAME earring. The front desk ladies said it wasn't the stores fault b/c the other earring wasn't there to match up. I originally tried to leave both earrings but they said it would confuse the jeweler. I decided it wasn't worth the argument & paid another 59 after being told there would be no charge to correct. Sticking to "The Watchmaker" on Hwy 110. Very disappointed b/c the store was in a convenient location. And for the record, the only phone calls I received were calls to tell me my earrings were ready (from the 2nd repair) to be picked up. I knew they would scramble about the error and chose not to argue about having ito pay twice in the store.
Nice employee. Having watch serviced. Says it may take 3 months. That's too long.
Stopped in to find some spring bars and to ask about a repair on a ring. Lady acted like she did not want to be bothered helping me. I purchased from them before but no more. It was not like the store was busy, there was only 1 other customer besides me in the store. It is amazing how kindness and customer service is a thing of the past.
Wanted estimates on ring repairs. 1st lady was new and still learning. 2nd lady was much more informed. Prices were much higher than where we ended up going but not as high as some other stores.
Deli
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