Tyler, United States
3300 Mineola Hwy
N/A
+14302390488
Well, we got booked 2 queen rooms. For 6.nights and it's a mistake.... rooms weren't ready yet. Bedsheets are dirty , trash from the previous occupant were still there, cockcroach on the floor. Don't have towels ready, bedsheets and covers just filed up on the tables..Not going to book it again.! It's a joke.
like
If you pay more than 30 dollars for your room you are paying too much. Rooms are run down and have a dirty odor. Toad noise outside is EXTREMELY LOUD. TV remote didn't work. Staff was very nice
If I could give 0 stars I would, there was mold there and they refused to give me another room. Then when I showed them the pictures I took of the mold they finally offered me a refund and that was back in august in when hurricane laura hit and it's December and I still never received my refund... they keep telling me to wait. My bank has now had to get involved.
Lovely place
We stayed last night and the room was great and affordable..thank you for your great hospitality also...
This hotel is the WORST hotel in Tyler. Cheap, yes. But the customer service is also cheap. Linens are in SHORT supply. Stained up. Roaches ALL OVER the room. When the winter storm hit the OWNER left the premises. Didn’t bother to check on the people staying there. The power was out until 2AM Saturday 2/20 from 2Am 2/15. Water lines busted. People were locked out of their rooms and couldn’t renew their stay because there was nobody to be found. When the manager did show up she said “I don’t live here it’s not my problem. And refused to refund us for days we couldn’t even use due to poor living conditions. Do NOT use this hotel.
Made our reservation 3 days in advance. Pull up to the hotel and the parking lot is empty. There's a sign on the door saying they are not accepting any reservations and to drop off mail at the super 8 across the road. So now we have no hotel after driving 6 hours and no rooms available within 45 minutes.
Ms Kathy and Candace are very nice. They both always helpful when if I need anything to make my stay better. Always polite and helpful. My room was clean and pleasant. Dated but nice.
Deli
The best companies in the category 'Deli'