Tyler, United States
4701 S Broadway Ave
$$
+19035342334
N/A
Worst warranty program ever I wish I could rate 0 stars because I would Make an appointment to get my 2500 lawn mower fixed and it's 3 weeks out for soonest, okay cool no big deal, call in the day of the appointment 10 times to check window and update contact info for tech to call. Window time comes No call Okay I'll just take my lunch and go sit at home Get home and there I see a big yellow sticky note of disappointment Of course Nothing they told me happened The technician came whenever he wanted and he definitely didn't call my phone to give me a chance to come home I'm an hour behind so I call to reschedule 3 more weeks out No chance on same day And everyone transfers me Way to go sears If you buy something and they offer a warranty say no What A Joke
like
Always has a great clearance selection!
I would have given it a 4 star, but the last time I walked through the store the lady at the register didn't even acknowledge our existance. It would have been cool if the store would've even had one other customer, but literally it was only us and her... I still like going to Broadway Square Mall, but I think I'll be avoiding the Sears side from now on.
Could not find a buggy probly would have bought more also the prices seem to me like they're really jacked up and then you get 40% off for instance House shoes were 30 with the discount they were 18 still pretty high for house shoesThe store is supposed to be closing so supposed to be a lot of sales doesn't seem to be very good deals to me
Ordered a refrigerator from Phil at the Sears located in the mall.. ignoring other reviews we decided to proceed with our order. Phil was a very friendly and knowledgeable salesman and stated that my refrigerator would be delivered in a week and a half. I waited for my delivery only to get a voicemail stating that, "The packaged didn't make it on the truck." Rescheduled delivery and the earliest they could do was two weeks AGAIN this is a month without a refrigerator. I called the store to talk to Phil about cancelling my order, to which he said that they could move the delivery date up to this Friday. Awesome! Called to confirm the day of delivery and they said that we were lied to and that the actual date would still be next Friday. Don't waste your time with this location. I have never had a bad experience with Sears, and it is unfortunate that a location like this can't uphold the reputation that Sears has established.
I went in Sears today and found all kinds of stuff at cheap prices good clothing and the store was clean and not cluttered and people were nice. I will be back to shop at Sears soon.
Great staff, great prices. Too bad its closing.
I am very sad to see this life long shopped store become what it has from Corporate mismanagement. Horrible upkeep of their stores are leading to one final outcome, their inevitable closure. The tool and hardware deptartment, once a pride of Sears, is not even 1/4 filled with stock. Peg hooks have 1 tool or nothing hanging on them more times than not. Large areas of flooring in the store stand vacant only further displaying the aging carpet or tiles. Other stores have now picked the Craftsman brand which is only another nail in their coffin. Albeit Craftsman is now just another mediocre brand at best, another travesty of outsourcing.
Deli
The best companies in the category 'Deli'