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Wagner Cadillac

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Tyler, United States

wagnercadillac.us
Cadillac dealerAuto body shopAuto repair shopCar repair and maintenanceOil change serviceTire shopUsed car dealerUsed truck dealer· Cadillac dealer· Auto body shop· Auto repair shop· Car repair and maintenance service· Oil change service· Tire shop· Used car dealer· Used truck dealer

Wagner Cadillac Reviews | Rating 4.5 out of 5 stars (8 reviews)

Wagner Cadillac is located in Tyler, United States on 4100 S Broadway Ave. Wagner Cadillac is rated 4.5 out of 5 in the category cadillac dealerauto body shopauto repair shopcar repair and maintenanceoil change servicetire shopused car dealerused truck dealer in United States.

Address

4100 S Broadway Ave

Phone

+1 9037050787

Service options

DeliveryIn-store shopping

Offerings

Car washOil changeRepair services

Open hours

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stacey Harris

Outstanding service! The staff was friendly and had my best interest in mind. Joseph was my sales guy and he was great! Jeff in finance knows his stuff. He had all the paperwork ready when we walked in. Everything was quick and easy! I love my new Cadillac!!

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L P

I’d like to take this time to say a special thanks for Misty my sales person and to Wagner Cadillac. First off the 2021 Cadillac Escalade is a highly sought out vehicle and I would compare this to the Playstation 5 as you would have to line out 24hrs outside to get one. But like myself I did not pre order my Escalade therefore I had to call 27 Dealership around the world looking for one and when I called Wagner and spoke to Misty. Let me tell you her customer service skills and approach to customer far exceeded my expectations. I say that after calling 27 dealership and speaking to so many different sales person they all sound worn out and a bit irritated but after explaining everything I wanted to Misty. She took the time to just listen to what I was looking for and THANK YOU GOD!!!!! She said she has one that a customer backed out on so I can have that one. I waited about a month for the vehicle to be made and all that time she had an open communication and answered all my nagging text about the vehicle. Mind you, I drove 188 miles from Houston to Tyler, TX which was all worth it. Not even all my Cadillac dealers in Houston can compete with customer service. She gave a new meaning to customer satisfaction. I say the same for the entire Wagner Cadillac Family as I walked in you can tell their not there just to sell a car one time. Their goal was to build a relationship which they’ve one cause after my CTS-V lease is up I will be coming back. Thank you again Misty for everything and I’m very happy with my truck.

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Irene Leach

We had a very good experience at Wagoner Cadillac. Joseph was our sales rep. Once we decided we really wanted the vehicle we picked out, Joe made the process as painless as possible. We didn’t even have to sit at the dealership while they worked numbers. We literally showed back up at the end of the day and signed the papers in 10 minutes and was done. Everyone was very helpful! I would definitely buy another vehicle from here again :)

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Perry Little

What kind of a dealer leaves their customer hanging for over 3 months, footing the bills of rental car while our cadillac sits in your shop un-fixed? Denied a loaner. Never offered to farm out the job. Love our caddy, but Wagner really disappointed us.

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Ikemefuna Ojukwu

This has to be one of the most dishonest places I have ever bought a car from. Jeff reed and Justin McClanahan are con artist.

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Aaron Millard

Great service. Nars was awesome throughout the whole process. We agreed to a price, and when I showed up, he didn't ask for a penny more. Will definitely do business with them again in the future!!

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Audra Sims

Great service! Joe Smith has been great through this whole process and kept me informed every step of the way. I will definitely do business with him and Wagner again when the time comes!

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Michelle Lyne

Highly recommend John and team at Wagner Cadillac. Knowledgeable, professional and friendly service. Hassle free and no pushy sales tactics used. We live in KY and we will definitely visit their website for our next Cadillac purchase.

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