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Zales

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Tyler, United States

stores.zales.com
Jewelry store· Diamond dealer· Goldsmith· Jeweler· Silversmith· Watch repair service· Watch store· Jewelry repair service· Gift shop· Jewelry designer

Zales Reviews | Rating 4.1 out of 5 stars (5 reviews)

Zales is located in Tyler, United States on 8934 S Broadway Ave Ste 408. Zales is rated 4.1 out of 5 in the category jewelry store in United States.

Address

8934 S Broadway Ave Ste 408

Price range

$$

Phone

+1 9039390321

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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J

James Crossley

I walked into zales fresh from work to buy my wife a Christmas present. They ignored me for over 20 minutes while I waited, then jumped on the next guy that walked in. The only difference between us was that I was in work clothes and he was dressed up like a preppy little college kid. I'll never spend a dime in your store and I hope you're forced to close.

D

DeShay Voss

Christina was amazing! She spent almost two hours with me and never got frustrated. I was being very picky about my engagement ring and was having trouble with my disability and I’m not traditional and didn’t want a traditional ring. I think she showed me over 20 rings before I finally picked one. There was a slight customer service issue with having my ring sized and she more than took care of it. If you want a jewelry store that will go above and beyond this is definitely the place for you! I would 10 out of 10 recommend Zales in the Cumberland Park shopping center and Christina!!!!!

B

B A

This review is on jewelry quality, inspection and repairs. I bought a ring with the diamond warranty from Zales two years ago. I have to take it to a Zales store every 6 months to have it inspected to keep the warranty valid. I wasn't able to in March because of the Covid-19 shutdowns. I've periodically checked to see if they had lifted their restrictions. I've already had to have two diamonds replaced in my ring, on separate occasions. The second one that was replaced fell out again a few weeks ago. I haven't been wearing the ring while doing things that would cause it to lose diamonds so I'm a little disappointed with the quality. I stopped by this store while in the area two days ago to see if I could have it serviced. They've lifted restrictions so it's on it's way for repairs and inspection.

M

Matthew Johnson

Very helpful! I needed a ring for my Fiancée had no clue about it. They took the time to show me all the different types of rings and where able to get me up to speed. I loved their customer service and I would recommend them to anyone looking for jewelry! I will shop here again.

D

Desiree Latham

who doesnt love walking into a jewelry store to look at all the shinny things. Very clean and nice employees. Ive gotten my engagement ring and wedding band from zales

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