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Na Hoku - Hawaii's Finest Jewelers Since 1924

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Tysons, United States

nahoku.com
Jewelry store· Hawaiian goods store· Jewelry repair service· Jewelry designer

Na Hoku - Hawaii's Finest Jewelers Since 1924 Reviews | Rating 4.4 out of 5 stars (7 reviews)

Na Hoku - Hawaii's Finest Jewelers Since 1924 is located in Tysons, United States on 7980 Tysons Corner Center Space #D4U. Na Hoku - Hawaii's Finest Jewelers Since 1924 is rated 4.4 out of 5 in the category jewelry store in United States.

Address

7980 Tysons Corner Center Space #D4U

Phone

+1 7038934803

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Repair services

Open hours

...
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M

Mia Livingston

I've been to many branches and this one is my favorite. We walked in babbling about a stunning pair of earrings that we'd seen in Hawaii four years ago, but that we'd been told by other managers had discontinued. The lovely sales ladies went into detective mode however, and going only by our description, sourced them in Philadelphia! Even though it was the holidays, we had them in just a few days. Best service ever, we're so happy Thank you!

C

Carol Beswick

We had an excellent experience buying wedding rings here. The sales team was so attentive and helpful. We went into to Na Hoku "just to look around". We left with 2 amazing well priced bands.

S

Sandra LaBarge

Annoyed. Each piece I have bought here has required some repairs. Beautiful pieces, but not durable.

R

Ron Walrath

Got this for my wife. She loves it.

D

Debbie Winn

Beautiful jewelry that I can't afford!

V

Vondetta c

Great jewelry

D

David Lunasco

I have purchased a number of pieces from these jewelers and being Hawaiian and from Hawaii myself I appreciated not having to travel back home to get some Hawaiian jewerly. What I don't appreciate it when you're coming in for service. I brought my wife's wedding ring in for a cleaning. They informed us that they would have to send it out to be cleaned. After 6 weeks of waiting, we called an inquired about her ring. She was informed that they don't know where the ring is. This phone calls back and forth went on for about 6 months, finally being resolved with them finding the ring. They informed her that there would be no charge for the cleaning. To say I was offended and upset would be an understatement. You misplaced my wife's wedding ring for 6 months and you expect me to pay for that? Are you kidding me? I thought that maybe this was a unique situation. A necklace and pendant I had purchased broken. The pendant broke off, but the actual necklace was in tact. I went by on the 12th of May to have them repair it. I was told that it would take 3 weeks for them to recieve it. I waited for the 3 weeks and then called to inquire as to when it would be ready. They informed me that they hadn't heard back so they didn't even know if they recieved it yet. They said they would call me back when they found out. I recieved a call on June 21st that not only were they not done fixing it, it would be 6-8 weeks longer. Not sure if and when I will see my necklace and pendant back, but during the phone conversation yesterday, they made it a point to say multiple times that I wouldn't be charged for the repair. I'm not sure if they are familiar with their guarantee in regards to their products that have a lifetime warranty against defects. For such POOR service and POOR communication I will probably never shop there again, returning only for cleanings, but never for things that they have to send out.

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