Umatilla, United States
705 Willamette St
N/A
+1 5419221101
Booked wrong date by accident. Didn't want to return my money. You get what you paid for. Got in the room, and first thing I notice was cigarette smell (like somebody was smoking in the room). Toilet seat cover broken. Silicone in the bathroom was done like with a foot. Too much to write. Needs a big remodeling.
like
It's the closest hotel to my grandkids and so we stay there. But it is a much older place and could use some major work. Not sure that fixing this place up would be a smart thing. It would take too long to get the ROI to make sense. The staff is pretty good.The restaurant on site is not open and it has been two weeks away for 5 months now.
I wonder if the owner will even RESPOND. I was embarrassed to take my wife hear.I had to rate this so I can honestly review hope out of my 600,000 views something or someone can see what we did .
When I menu metilla I always try to stay at this one everybody is great friendly polite and courteous the rooms are big they just did a remodel it made it via the rooms bigger
Clean rooms, decent "grab and go" breakfast, good value for the money. Would have given it five stars, but I docked two because the staff weren't wearing their masks until they saw us. (They did put them on, just weren't wearing them when we weren't present which is still pretty concerning.)
Front desk clerk, Stephanie, was really nice. She actually helped me out by giving me names and numbers of a few tire shops in this area to get a new tire at because my tire had a blowout right before I stopped here. Im from Indianapolis and im driving back from Battleground, Washington so I do not know this area so it was nice to have someone go out of their way for me. The room is very neat and clean and im extremely satisfied with Quality Inn. Thanks Stephanie!!
I called to ask about Resvation and they had the room for us. But when I got in the room I found mold in the shower,the towels had hair on them and stains, and my son was checking the refrigerator and found a frozen Tv dinner and it thawed out and smelled bad. I for sure went down to the office and let the employee know about it. I ask for a air freshener, and cleaner to clean the refrigerator out. I was a 12 years of housekeeping,and 20 years of Customer service.
After driving all day with the family, we got to a stopping point. The hotel is basic. Nothing fancy. Our two queen bed room is enormous. Heck they could have put two more queen beds in it and it would still be big. Small table and chairs, microwave, fridge, and a balcony. This hotel as part of the choice hotel chain is older, but does the trick.very clean and super quite. Staff very friendly and polite. Beds comfy and besides the TV the most modern thing in the room was the bathroom counter, sink, and faucet. Bathroom small, so big families only one in there at a time. Like I mentioned earlier older hotel. Breakfast was hot and the space was clean. This hotel is adjacent to a Mexican restaurant and the local golf course occupies part the space too since the course is next door. The hotel has an outdoor pool too.
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