Union City, United States
4025 Jonesboro Rd
N/A
+16787832700
Outstanding Service Curtis is great! He gives excellent customer service. He is knowledgeable about the services and really tries to look out for the best interest of the customer. I think he goes out of his way to make sure you understand their recommendations and has always been great to work with. I highly recommend him and this Lexus Location. I have never had a bad experience.
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I want to praise Lexus of South Atlanta for the professionalism, competitive prices, and knowledgeable staff. Recently, I had to change all four electronic shocks on my 1999 Lexus ES 300. When I inquired about the price of one shock at local Lexus dealer, I was quoted nearly 600. So, you can imagine the cost of all four. As a graduate student, I am on a limited budget, and there was no way I could have afford all four shocks. HOWEVER, that's when I found Lexus of South Atlanta. When I called, I was greeted by an extremely professional, knowledgeable, and patient representative who gave me the part numbers so that I could order my parts online. To my surprise, I bought the same exact OEM shock at HALF price. YES, HALF PRICE!!! I was so thrilled by the fact that I was getting official Lexus parts at such an incredible saving. Thanks to Lexus of South Atlanta, I have a fully functioning car!!! I will absolutely do business with y'all again. Best, Tom
My salesperson Lorenzo Moore is the best. He took time to help me evaluate which car was the best for my needs.When I return for a service call Lamar was my service manager and always took care of me in a timely and professional manner. The greeters are always very pleasant even when I don't have an appointment. I love the Coffee service there. When there for service Lorenzo always takes a minute to come around and check on me and any other of his customers. That's what I call good customer service and why I am on my third Lexus from Lorenzo Moore and Lexus of South Atlanta Thanks Lorenzo and South Atlanta Lexus
Bought a used 2004 Lexus RX330 AWD from here this past weekend. Love my car and the service was great from everyone inside. We were a bit reluctant after reading some of the reviews from other people about this place. However, we tried to stay positive and think about all of the cars sold at Lexus of South Atlanta that haven't been reviewed, that turned out great. So far, we are thrilled with our purchase. They were wonderful to work with. So far, great purchase! We worked with Melissa who was super friendly and great to work with. Definitely a welcoming environment that we felt comfortable in. Check it out!
They do a great job servicing our cars, and they are very intentional about customer service. We've been customers since 2005, and drive 33 miles one way for each visit. Lamar Turner is a top notch service advisor! He ensures the service is compliant with the schedule, and is also tailored to address the status of the vehicle at the time of visit. Couldn't ask for better.
I've been going to the dealership for two years now and have never had a bad experience. The service department has been wonderful! They treat me like royalty every time I'm there. The waiting room is nice and I've always had great people to talk to, or I can watch television. They have a computer room, too, if you need online access while you wait. They made fresh cookies when I was there this week--the smell was heavenly!! They always wash and vacuum my car, too--this time, it badly needed it when I was there. They rock!
I had made an error in my order and wrote to you on the same day explaining that I had accidentally ordered pats for an RX and not an LS, this email was never acknowledged or responded to. In terms of part quality, description, shipping fees, on-line services and parts selection, Lexus of South Atlanta is doing better than any other dealer in the world (I live in Australia where parts are hard to find, so I am regularly searching for dealers such as yours). I have since placed another order for different parts and the process has been flawless, however I am concerned that if a similar error occurred in the future I would be unable to prevent the same situation from happening again. Happy to talk to more about it via email. Kind regards Mark
Oil change was the reason for my visit. Called Colby, told him I was on the way. Told me no problem, come on in. Brought some personal work to complete as I knew I would have some time to complete this in the waiting area. Had a nice Dark Roast coffee....actually 2 of them prepared by Heidi who was very helpful. Used the comfortable chairs and wifi to complete my work as well as return a few calls. Colby kept me up to date on the status of the car along the way. When car came back, was clean and smelled great on the inside. Very pleased. Will return.
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