Union City, United States
6740 Oakley Industrial Blvd
N/A
+17706296060
Wow! Shayna was fantastic. Thanks again for your excellent customer service on my purchase of my 2010 Jaguar XF Premium. I love my car!!! The price was far below your competitors for the same vehicle. Plus, you got us in and out in a very good time frame. I will definitely recommend Platinum Cars South to all my friends and family who are in the market for a luxury car at an affordable price.
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The sales staff was very courteous, knowledgeable, helpful and professional. They made sure to offer many options to me to fit not only my immediate budget, but also my long term budget. I will definitely be recommending this company to my friends and family.
I WOULD NOT RECOMMEND MY WORST ENEMY TO THIS COMPANY!! I purchased a vehicle 3 months prior to it having motor problems. I took my car back to the dealership to see if they can take a look at my car and of course they gave me the run around. The owners do drive the vehicles for their own personal use and then sale you their incompetent cars. I understand this is a car business but as any company you should pride yourself on getting customers and keeping customers. yes, they have low prices for cars that we all desire but if the cars cant survive on their own for at least 3 months, that's not good business. AND lets not start on the customer service which is beyond the limits of HORRIBLE!! Of course they're nice when you purchase the car because they want the sale; however, come back with an issue, they act like you stole from them. From the finance guy to the sales manager to the guy who's over the maintenance area, they're all unprofessional. from the looks of things, the owner is also unprofessional going back and forth with customers over the internet, no wonder the rest of the workers are rude. I would never recommend a soul to this company and hopefully, they destroy themselves with the horrible cars they're selling.
DO NOT EVER BUY FROM THIS COMPANY! Bought a car with my own financing on June 29th and they still have not applied for a title to the car in my name. They sent in the wrong paper work, the tax office sent it back. They send back copies that the Tax office won't accept. REALLY! At this point I'm paying for a car that I can't even drive. It is currently past 60days since purchase and Fulton County still has the old owner in the system. Cassidy/Teresa are the worst back office and the management thinks that it's a simple fix to get an extension. Not possible if I'm not registered as the buyer and the drive out tag is expired. This is so bad my Finance Company sent me an emergency affidavit to register for title. To bad Fulton County won't accept it because once again I'M NOT REGISTERED AS THE BUYER OF THE CAR! Avoid them like the plague!
DO NOT PURCHASE A CAR FROM HERE!!! I purchased a car from here in November 2014 along with an extended warranty that should cover any problems I had with the car. Needless to say the car broke down three days after Christmas. I had my car towed to the dealership to be repaired only to find out that the warranty only covered three things, obviously I wouldn't have purchased the warranty if I had been to the it was the most basic warranty possible. Now I have been trying to contact the dealership for several days now to see if there is anything that can be done as far as helping me with repairs and/or cancelling the BS warranty. The receptionist are very well trained in answering the phones, but once they hear you have an issue they forward you to a voicemail or tell you that ALL of the managers are in a meeting, meetings that apparently last from open to close.. Now I am stuck with a 1400.00 repair bill with no assistance or resolve from this shady dealership.
Lairs. Sold me a truck without transmission fluid and my transmission has gone out and now they will not return my call. DO NOT BUY FROM THIS DEALERSHIP. YOU WILL SPEND MORE MONEY FIXING THE CAR THEN WHAT YOU PAID FOR IT.
Over the past year, I had a few mechanics look into the rough idle on my truck and they had all been clueless... testing for vacuum leaks, suggesting engine mount issues, sensor problems... all wrong. Gino, one of the mechanics at Platinum Cars South, figured it out in no time. It turned out to be a dangerously damaged fan clutch that could have done some real damage - scary. With that replaced, my old truck is now running more smoothly than ever. Platinum Cars South is the best!
Worest experience ever!!! I was told I was approved and to bring my 500 down payment, drive off. The sales man that I talked to immediately knew wasn't gonna sell me the car. I spoke to the woman over the phone and confirmed with her as well with others that I was approved with a 500 down payment. I get there and was told NO, he tells me its now 3000 down. I drove from doraville and wouldn't have driven if they had just told me the truth. The one in wood stock did the same thing but said the car was a Manuel but when I get there it's a automatic. Then they say there gonna call back but never do, then the cars have DENTS, CRACKS IN THE BUMPERS, SCRATCHES and HAIL DAMAGE. They tell me take it like that and its used...I get its used but there not my only option! I don't have to take a beat up car or rude customer service. I'm tired of not getting called back or getting my straight answers. Im extremely upset but they like everyone else don't give a .........
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