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United Roofing & Exteriors

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Manassas, United States

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United Roofing & Exteriors Reviews | Rating 4.7 out of 5 stars (4 reviews)

United Roofing & Exteriors is located in Manassas, United States on 9300 Forest Point Cir #127. United Roofing & Exteriors is rated 4.7 out of 5 in the category roofing contractordeck buildergutter cleaning servicesiding contractorwindow installation service in United States.

Address

9300 Forest Point Cir #127

Phone

+1 7034968729

Open hours

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Eileen Jung

I was very disappointed with the salesman mainly because he lied often to me. I met him 8 months ago and he told me he could get the roofing done with full approval from my insurance. Unfortunately, I only got half of it approved. After this, he never took my phone calls. He texted me later, saying that he claimed the other half and already sent all the necessary files to my insurance so I could get the full roof coverage approved. He told me to wait up to 3 months. I waited and waited and eventually, I found out he never sent that file to my insurance. Now, I don't want to waste my time and effort anymore so I am no longer with this company. I don't know now who to trust.

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Sarah Jackson

My husband and I needed work done on our roof as we had a major leak in our bathroom. Rich came out to our home and inspected the damaged area and we were given lots of information regarding the issues we had. He told us that he would be giving us an estimate as well as a list of things needed to be done in order of priority. About a week went by and I had not heard from him so I reached out again, he told me he would be getting back to me by the end of the day. It has been over a week since then and I have attempted to reach out and have gotten no response. Our goal was to get this work done as soon as possible as the leak is causing interior damage and we have been getting a lot of rain. I find it quite unprofessional and a waste of time. Due to his lack of response, we have wasted weeks of time that we could have resolved the issue and not caused more damage to our home. I'm extremely disappointed as I had read very good reviews about this company and I thought I could trust them. I cannot speak for the quality of work as I have no experience regarding that. But I do believe that time is the most valuable thing and he wasted mine.

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Sean C.

They are real professionals. I had my root replaced via insurance claim with the help of Rich Kim from United Roofing. Even though the whole neighborhood of over 800 homes experienced the same problem over the past years, my house was the odd one out that didn't get the claim approved. I was denied multiple times but Rich thoroughly examined before the claim and was with me through the whole process making it easier for the homeowner. The real difference from others was when the adjuster came out for inspection, he and his crew came to help the adjuster showing the damages and when I received only partial replacement approval he persistently worked on getting the full claim with his supplement department. Months later I was given the full approval and now have a beautiful roof. The technicians who came out to install all did an excellent job and it was assuring to see the owner of the company coming to check on the job. In the past I had many different companies just trying their luck with my insurance claim which made me skeptical about these companies and I had the same feeling when Rich approached me saying how he is different from those \storm chasers\ but after listening to him my gut feeling told me that he might be different and I was right. I recommended these guys to my neighbors and he is working on my other house as well.

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Wendy Zheng

Richard made this whole process a lot more manageable. His team did such a great quality job on our new roof. They were super professional and always kept us updated. Our insurance was definitely not the easiest to work with, but Richard and his team handled all of that for us. Great service!

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