Waterford Twp, United States
1032 W Huron St
N/A
+12486812255
Absolutely awful. Didn’t answer the phone, I left a message. Two days later, no call back, so I figured they’d have to see the Screen to quote it. Arrived in the afternoon to discover that their hours of operations didn’t match the answering machine,
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Their phone wasn't working. I went by their shop on1/16/2021. There is a notebook paper sign in the door, that they are out of business.
Nice people. Fairly trustworthy
Great service.!! Everyone was so helpful ! I almost went somewhere else after I saw A 1star review. (Customer thought it was bad that she got charged an estimate fee. After calling a few shops many or all do charge for the estimate. Universal deducts the estimate Fee off the repair. My husband and I thought the repair cost were very reasonable and with a good warranty. We would recommend this company to our friends and use them again in the future.
They were honest and told me when I bought the TV in that it might take a week or more to fix it because they were running behind and also needed to order parts for my TV. However, they called me after a week to let me know where things stood - I really appreciated that communication. And they were able to fix it soon after that. TV works great and I definitely seek these guys out again if I need a repair.
I have required service a few times on my smaller flat screens and on my my two larger screens. When I call everyone is always courteous and sometimes can give suggestions just to make sure before either they make a house call or before I have to bring the t v in for service. Charges are reasonable. Service is prompt can't complain.
At first, I thought they were nice but they charge 49.95 just to look at your tv and then told us our television was no good and asked us to either come and get it or they will recycle it ,meaning they will not give you any of the money that you just paid to so called try and fix it but also use what good parts your tv you left there on other tv's where they will have profit and you go home with nothing,very unprofessional,we will never go back
Fantastic service
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