Irma Bishkey
I was a patient of Dr. Biegel 6 years ago, I left because one day they forgot me in a supply room they put me for my appt. It was already 5:00 p.m. when I heard people leaving saying good bye, I went outside, likely I found a lady on the hallway, she asked me who was I, and what was I doing there? I said I'm a patient waiting for the Dr. However; I got so mad I fired them. Sometimes I saw Dr. Biegel her self, but mostly it was a MD different one all the times. Anyways since I work at a place where they know her, one day her husband called in rgds to svc. we started talking about Dr. Susan, I told him about my situation in the past because he asked how come I don't go to her anymore, he promised I'll see her personally, and thing had change, but honestly I think it's worse, I came back in October 2020, never saw Dr. Biegel, the nurse that help the Doctor, was very rude, and told she wanted to be transparent and told me that Dr. Biegel was now a surgeon, and probably I was not going to see her ever, and if I was okay with that then stay with them, but in if not then I can take a decision, I went 3 times, saw an Asian Dr. then a Hispanic Lady Dr. that was very though specially when she did a gynecology exam.
And every time I called was put on hold for 20 to 30 min. Dr. Biegel does not know what is going on with her staff at the office, it seems to be that everyone is a boss there. I received a bill know for an annual depression screening ?? I don't even know what that is for, I was never there for a depression? I asked the Secretary there if my physical exam was free because it should be, she said no, so I paid, I thought that because it was the 1st time I was there, then I went back for my results, I asked her again if my second visit was at no charge, she said no I had to pay my co-pay because the Dr. had to read the test?? but know I get a bill? I called the office this morning, they put me on hold for 20 min. I'm at work, so I had to hung up. Very upset
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